Saniyah Scott
Clifton Park,NY
Summary
I wish to work in a professionally competent environment that encourages innovation in the field where excellent analytical and technical skills can be utilized to improve the company's profitability.
Detail-oriented and have accurate data entry professional with proven proficiency in managing large data sets and ensuring high data quality, seeking to leverage meticulous record-keeping and analytical skills in a dynamic work environment.
Talented professional meticulously sorting, organizing and creating data ecosystems for field. Builds and implements precise requirements for data management.
Standardizes entire data catalog to promote quick and easy access within data environments. Encourages speed, security, and high-quality work within data entry team. Hardworking professional experienced in field and ready for challenging assignments.
Reliable in completing quality work and exceeding expectations. Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
6
6
years of professional experience
Work History
Hotel Front Desk Agent
Comfort Inn & Suites
Norcross, GA
05.2022 - 01.2023
- Distributing room keys, registering guests, and verifying reservations
- Responsible for checking guests in and out with a welcoming disposition, confirming group reservations and offer necessary assistance to hotel guests as needed
- Responsible for greeting all guests and assist them with check in and check out with an efficient and courteous manner
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions, requests, and offering customer support
- Booking meetings
- Answering and forwarding phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
- Trustworthy and able to work well with little direct supervision
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluent in English
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
- Professional attitude and appearance
Warehouse Associate
Amazon
Alpharetta, GA
11.2020 - 04.2022
- Receive and prepare inventory for delivery
- Use technology like handheld devices to sort, scan and prepare orders
- Check, verify and fill customer invoices
- Trained two new hires during period of company expansion to ensure adherence to company policy
Data Entry Specialist and Email Support (Manager)
GMS Express Movers
Marietta, GA
07.2018 - 08.2020
- Handling 1000+ records and emails per day with 99% accuracy and in a timely manner
- Assist with preparation and filing of documents
- Organize files and collect data to be entered into computer system
- Maintain office supply inventory
- Manage a team of 7 customer services representative and data entry specialist, also leading the company to expansion to another state.
- Providing exceptional Proficiency in MS Office (Word, Excel), Google Suite, data management software, typing speed of 65 WPM, knowledge of data privacy principles.
- Attention to detail: checked, updated, maintained, reviewed or sorted, organization, time management, communication skills, working well with others and independently, ability to work under pressure.
- Data entry typing accuracy - 65 WPM
- General working knowledge of emails, internet, and computers.
- Troubleshooting and resolving reports of data entry errors
- Following data entry procedures and standards.
- Creating and maintaining data entry forms.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Maintained client confidence by keeping information confidential.
- Provided support to colleagues regarding technical issues associated with the use of computers and other office equipment.
- Assisted other departments with research projects involving large amounts of data entry.
- Inputted data into computer system to ensure accuracy and completeness of records.
- Resolved problems related to incorrect or incomplete data entries.
- Verified entries made in the database against original paper documents to ensure accuracy.
- Processed invoices accurately according to established procedures within specified timeframes.
- Monitored changes in regulations that impacted recordkeeping processes.
- Identified errors in the data entry process and corrected them promptly.
- Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
- Organized files, updated customer information, and generated reports as requested.
- Created spreadsheets for tracking incoming orders and outgoing shipments.
- Scanned documents into the company's database system using optical character recognition software.
Shift Leader
Dunkin Donuts
Lawrenceville, GA
01.2017 - 05.2018
- Assist in organizing shift schedules for team members
- Training new and current team members on tasks
- Handling customer issues and managing conflicts
- Adhering to company policies and health, safety and employment standards
Education
General (High School Diploma) -
Choice Educational Academy
12.2021
Skills
- MS Excel
- MS Word
- MS PowerPoint
- MS Access
- MS Outlook
- Word Processing
- Verifying data accuracy
- File Management
- Proficient with [Database]
- Filing and data archiving
- Data Security
- Data transcription
- Data accuracy
- Meticulous attention to detail
- Document processing
- Professional and mature
- Collecting information
- Excellent communication skills
- Task coordination
- Maintains confidentiality
- Advanced clerical knowledge
- Strong interpersonal skills
- Software troubleshooting
- Customer Service-Oriented
- Data Entry
- Database Maintenance
- Log book updates
- Log Book Maintenance
- Spreadsheet Management
- Data auditing
- Data reporting
- Data Collection
- Database Management
- Document Scanning
- Proofreading abilities
- Microsoft Office proficiency
- Follow-up skills
- Organization
- Email Etiquette
- Typing Speed
- Hardware Configuration
- Technical Troubleshooting
- Documentation Development
- Customer Needs Assessment
- Application support
- Technical Documentation
- Help Desk Support
- Software Installation
- Customer Service
- Data Recovery
- Technical Support
- Data Verification
- Adaptability
- Problem Solving
- Information Protection
- MS Office proficiency
- Customer Success Management
- Security Protocols
Technologyskills
- MS Excel
- MS Word
- MS PowerPoint
- MS Access
- MS Outlook
Languages
English
Professional
Timeline
Hotel Front Desk Agent
Comfort Inn & Suites
05.2022 - 01.2023
Warehouse Associate
Amazon
11.2020 - 04.2022
Data Entry Specialist and Email Support (Manager)
GMS Express Movers
07.2018 - 08.2020
Shift Leader
Dunkin Donuts
01.2017 - 05.2018
General (High School Diploma) -
Choice Educational Academy
Similar Profiles
Shanika SmithShanika Smith
Sales Manager at Holiday Inn Presidential and Comfort Inn SuitesSales Manager at Holiday Inn Presidential and Comfort Inn Suites
Olivia MartinezOlivia Martinez
Sales Manager at Holiday Inn Presidential/Comfort Inn & SuitesSales Manager at Holiday Inn Presidential/Comfort Inn & Suites
Charnele WilliamsCharnele Williams
Housekeeper at Comfort Inn & SuitesHousekeeper at Comfort Inn & Suites
Tiana SandhuTiana Sandhu
Housekeeping Room Attendant at Comfort Inn & SuitesHousekeeping Room Attendant at Comfort Inn & Suites
Hannah S. SpoonerHannah S. Spooner
Head Toddler Teacher at Roots and Wings MontessoriHead Toddler Teacher at Roots and Wings Montessori