Saniyyah Woods
Philadelphia,PA
Summary
Dedicated and personable professional with experience in child education, food service, and customer service environments. Skilled in building positive relationships, communicating effectively with diverse groups, and maintaining a welcoming and organized atmosphere. Proven ability to thrive in fast-paced settings, provide exceptional service, supervise and mentor youth, and collaborate with team members to achieve organizational goals. Strong problem-solving, leadership, and multitasking abilities with a commitment to creating positive experiences for customers, families, and colleagues alike.
Overview
3
3
years of professional experience
Work History
Host
The Cheesecake Factory
01.2026 - 06.2026
- Greeted guests in a friendly and professional manner, creating a welcoming dining experience.
- Managed waitlists and seating arrangements using the restaurant’s reservation and table management system.
- Coordinated with servers and management to ensure efficient guest flow and timely seating.
- Answered phone calls, handled reservations, and responded to guest inquiries.
- Assisted guests with menu questions, special requests, and accommodations.
- Maintained cleanliness and organization of the host stand and entrance area.
- Provided excellent customer service in a fast-paced, high-volume restaurant environment.
- Supported team members as needed to ensure guest satisfaction and smooth restaurant operations.
Lead Teacher
Mini Movers Learning Academy
06.2024 - 08.2025
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Facilitated classroom management strategies to promote a positive learning environment.
- Collaborated with colleagues to enhance curriculum development and instructional methods.
- Monitored student progress, providing timely feedback and support for individual growth.
- Organized extracurricular activities to foster student engagement and community involvement.
- Communicated effectively with parents regarding student achievements and challenges.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Food Runner
Studio Movie & Grill
05.2023 - 12.2023
- Delivered food and beverages to guests promptly and accurately.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted servers with order preparation and table setups during peak hours.
- Communicated effectively with kitchen staff to ensure timely food delivery.
- Adapted quickly to high-pressure environments while maintaining quality service.
- Supported team members in achieving efficient workflow during busy shifts.
- Resolved guest inquiries and concerns with professionalism and courtesy.
- Followed health and safety protocols to ensure a safe dining experience for guests.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Bachelor of Arts - Criminal Justice
Temple University
05-2029
High School Diploma -
Philadelphia High School For Girls
06-2025
Skills
- Childcare needs
- Lesson planning
- Telephone reception
- Verbal and written communication
- Quick learner
- Strong teamwork
- Customer service
- Problem-solving
- Team collaboration
Accomplishments
- Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education.
Languages
1
Hobbies and Interests
- I participate in a variety of outdoor recreational activities.
- Playing Sports
- Historical Exploration
Volunteer work
- Assisted in organizing community events, enhancing participant engagement and outreach efforts.
- Coordinated logistics for volunteer activities, ensuring timely execution and resource availability.
- Collaborated with team members to streamline project workflows, improving operational efficiency.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Timeline
Host
The Cheesecake Factory
01.2026 - 06.2026
Lead Teacher
Mini Movers Learning Academy
06.2024 - 08.2025
Food Runner
Studio Movie & Grill
05.2023 - 12.2023
Bachelor of Arts - Criminal Justice
Temple University
High School Diploma -
Philadelphia High School For Girls