Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sanja Babic

receptionist
Jacksonville,FL

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

2
2
years of professional experience

Work History

Receptionist

The NOw Massage
JACKSONVILLE, United States
07.2023 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.

Receptionist Administrator

Hidden Hills Animal Hospital
JACKSONVILLE, United States
08.2021 - 07.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Scheduled initial and return appointments for [Type] clients, adhering to internal policies while accommodating individual customer needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.

Education

High School Diploma -

Englewood High School
Jacksonville, FL
06.2015

Skills

  • Verbal and Written Communication
  • Telephone Skills
  • Time Management
  • Sorting and Labeling
  • Customer and Client Relations
  • Visitor Check-In
  • Reminder Calls
  • Office Administration
  • Organization Skills
  • Organization and Efficiency
  • Administrative and Clerical Support
  • Answer Telephone Calls
  • Greeting and Seating Clients
  • Making Appointments
  • Greet Visitors
  • Appointment Confirmation
  • Confirming Transactions
  • Call Transfers

Languages

bosnian
Native or Bilingual

Timeline

Receptionist

The NOw Massage
07.2023 - Current

Receptionist Administrator

Hidden Hills Animal Hospital
08.2021 - 07.2023

High School Diploma -

Englewood High School
Sanja Babicreceptionist