Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanjana Singh

Taylor

Summary

Highly motivated and detail-oriented graduate with hands-on experience in healthcare operations, clinical support, and administrative management. Adept at analyzing data, optimizing workflows, and coordinating cross-functional teams to enhance operational efficiency and deliver high-quality outcomes. Known for strong problem-solving abilities, effective communication, and a proactive approach to challenges. Seeking a graduate-level role where I can leverage my analytical, organizational, and interpersonal skills to contribute meaningfully, grow professionally, and drive impactful results in administrative, consulting, or healthcare settings.

Overview

6
6
years of professional experience

Work History

Healthcare Operations Consultant

Corewell Health
02.2023 - Current
  • Managed emergency situations, applying critical judgment and de-escalation strategies to ensure 100% patient safety compliance during incidents.
  • Conducted continuous observation and risk monitoring for up to 15 patients per shift, reducing safety-related incidents by 20%.
  • Documented and analyzed behavioral patterns using structured reporting frameworks, producing 50+ actionable reports that guided physician decision-making.
  • Assessed patient responses to treatment programs, providing insights that improved therapeutic effectiveness by 15%.
  • Collected and interpreted vital health metrics (blood pressure, pulse rate, etc.) with 98% accuracy, supporting timely interventions.
  • Supported diagnostic and nursing procedures under physician direction, enabling 30+ successful assessments weekly.
  • Partnered with cross-functional healthcare teams to streamline care protocols, contributing to a 10% improvement in patient recovery timelines.

Patient Service Specialist

Henry Ford Hospital
12.2021 - 01.2023
  • Recorded and monitored patient vitals (blood pressure, temperature, etc.) with 99% accuracy, ensuring reliable data for medical decision-making.
  • Assisted patients with medication guidance and service coordination, achieving a 95% patient satisfaction score based on feedback.
  • Maintained comprehensive clinical histories for 100+ patients, identifying cases requiring further diagnostic review.
  • Prepared treatment rooms in advance, streamlining patient flow and reducing wait times by 15%.
  • Monitored patient progress, documenting surgeries and treatment outcomes to support compliance and quality reporting.
  • Collaborated with multidisciplinary teams across medical specialties to enhance care delivery and optimize operational workflows.

Volunteer

Karmanos Cancer Institute
12.2019 - 11.2021
  • Directed patient navigation and room allocation, ensuring seamless flow of daily hospital operations.
  • Coordinated delivery of laboratory test results to clinical teams, reducing communication delays and improving turnaround time by 20%.
  • Managed distribution of meals and medical supplies to patients, maintaining a 98% on-time delivery rate.
  • Oversaw rota scheduling and attendance for 20+ staff members, optimizing workforce allocation and minimizing scheduling conflicts.
  • Collaborated with team members to plan and align service delivery, contributing to higher staff efficiency and operational consistency.
  • Engaged with clients to discuss requirements and design options, providing tailored solutions that improved satisfaction levels.
  • Prepared invoices and billing documentation with 99% accuracy, supporting financial transparency and streamlined record-keeping.

Education

MBA - Health Services Administration

Barry University
Miami, FL
05-2026

Bachelor of Science - Public Health

Wayne State University
Detroit, MI
05-2022

Skills

  • Operations & Administration: Staff scheduling, rota management, patient flow coordination, inventory and supply management, billing & invoicing
  • Data & Reporting: Clinical data documentation, vital signs monitoring, treatment progress tracking, structured reporting frameworks, compliance documentation
  • Process Improvement: Workflow optimization, efficiency analysis, quality assurance, risk management, cross-functional team collaboration
  • Healthcare Knowledge: Patient safety management, treatment program monitoring, diagnostic support, healthcare compliance standards
  • Consulting & Analytical Skills: Stakeholder engagement, requirements gathering, problem-solving, client-focused solutions, data-driven decision support
  • Communication & Interpersonal: Patient guidance and support, multidisciplinary team collaboration, customer consultation, conflict resolution

Timeline

Healthcare Operations Consultant

Corewell Health
02.2023 - Current

Patient Service Specialist

Henry Ford Hospital
12.2021 - 01.2023

Volunteer

Karmanos Cancer Institute
12.2019 - 11.2021

MBA - Health Services Administration

Barry University

Bachelor of Science - Public Health

Wayne State University

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