Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
PPX Expert
ATT
05.2024 - Current
Paid attention to detail while completing assignments.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Developed strong organizational and communication skills through coursework and volunteer activities.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Network Communications Systems Specialist
United States Florida National Guard
04.2023 - Current
Directed the implementation of precise installations of tactical fiber and cable wiring, utilizing advanced troubleshooting skills to redesign network assets and fulfill demanding operational requirements in high-pressure environments
Orchestrated critical network management operations encompassing integrated network control centers and multichannel communications systems, ensuring seamless functionality and uptime for a global organization
Conducted routine maintenance inspections on assigned vehicles, power generators, and equipment, ensuring optimal functionality and readiness for mission-critical deployments
Dispatcher
Cox Logistics
08.2022 - 04.2023
Orchestrated efficient scheduling and dispatching of drivers and vehicles, optimizing delivery routes and timelines
Maintained constant communication with drivers and clients to provide real-time updates on delivery status and address any logistical challenges promptly
Implemented robust record-keeping systems to monitor dispatch activities and evaluate driver performance, enhancing operational efficiency and customer satisfaction
Virtual Call Surveyor
Daynata
03.2022 - 08.2022
Spearheaded comprehensive surveys through virtual platforms to collect crucial information and feedback from diverse clientele
Facilitated seamless communication with respondents, ensuring comprehension of survey queries and fostering high engagement levels
Analyzed survey findings with precision, generating meaningful insights to inform strategic decision-making and service improvements
Dispatcher and Manager
Turon Trucking INC
07.2019 - 09.2021
Assumed a dual role in overseeing daily dispatch operations and managerial responsibilities within a dynamic transportation company
Created and executed strategic policies and procedures to enhance workflow efficiency and raise service standards, resulting in a 5% increase in organizational growth and profitability
Employed proactive fleet management techniques to maintain regulatory compliance, vehicle integrity, and safety standards, resulting in a violation-free record throughout my tenure with the company
Directed dispatching, routing, and tracking of 6 fleet vehicles.
Dispatcher
Batko01 INC
08.2018 - 07.2019
Managed a fleet of two trucks, orchestrating scheduling and routing with precision to ensure timely and cost-effective transportation while minimizing fuel consumption and vehicle wear and tear
Achieved a remarkable 20% increase in production output through strategic dispatching protocols and effective communication