Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SANJAY CHOPRA

Stockton,CA

Summary

Currently working in Hyve Solutions A Division of TDSYNNEX Corporation as Manufacturing Technician II since more than 5 Years.

Experience for Server testing, Server hardware troubleshoot. Server Assembly.

Currently handling OUTPOST ATLANTA PROJECT, WOODY PROJECTS AND NON-WOODY PROJECTS and experience to work on Network racks troubleshooting.

Basic knowledge of Python, Linux and MYSQL.

Working with Program Managers directly and send EOS report everyday.

Attending daily Manufacturing Meetings with all upper management and sharing ideas and follow up instructions to perform tasks.

Qualified in LAN and WAN environments. Keeps performance high with continuous and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking and reliable Manufacturing Technician II with strong ability in any task assigned. Highly organized, proactive and punctual with team-oriented mentality.

Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Manufacturing Technician II

Hyve Solutions
01.2017 - Current
  • Inspected finished products for quality and adherence to customer specifications.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Made sure that products were produced on time and are of good quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Inspected products and machines to maintain quality and efficiency.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Reviewed production schedules and streamlined processes.
  • Trained and supervised production staff in use of equipment and machinery.
  • Installed and maintained manufacturing equipment according to manufacturer specifications.
  • Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
  • Recorded and documented all maintenance activities in accordance with company policies and procedures.
  • Researched and implemented new technologies to increase production efficiency.

Network and Hardware Customer Support Engineer.

KWALITY ENTERPRIES
05.2015 - 10.2016
  • Troubleshoot Laptop and Desktop hardware issues.
  • New build Desktops, Repair Desktop motherboard and Laptop motherboards.
  • Troubleshoot Desktop power supplies.
  • Changing Desktop and Laptops parts- RAM, CPU, FAN, GRAPHIC CARDS ETC.
  • Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.
  • Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.

Technical Support Representative

Dell Exclusive Store
03.2013 - 04.2015
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Served as first point of contact for incoming technical service calls and emails.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.
  • Supported customers with online billing, access and account issues.
  • Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Maintained up-to-date case documentation for future reference.

Education

High School Diploma -

GOVT.SEN.SEC.SCHOOL(BOYS) VERKA
AMRITSAR, PUNJAB, INDIA
03.2013

Skills

    Hardware Installation

  • Problem-Solving
  • Verbal and Written Communication
  • System Testing
  • Problem Solving
  • Technical Troubleshooting
  • Team Collaboration
  • Performance Monitoring and Optimization
  • Parts Inventory Management
  • Quick Learner
  • Attention to Detail
  • Self Motivation
  • Documentation and Recordkeeping
  • Testing and Quality Assurance
  • Decision Making
  • Script Writing
  • LAN and WAN control
  • Troubleshoot Malfunctions
  • Equipment Troubleshooting
  • New Employee Training
  • Maintain Safety
  • Safety Improvements
  • Maintaining Clean Work Areas

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Manufacturing Technician II

Hyve Solutions
01.2017 - Current

Network and Hardware Customer Support Engineer.

KWALITY ENTERPRIES
05.2015 - 10.2016

Technical Support Representative

Dell Exclusive Store
03.2013 - 04.2015

High School Diploma -

GOVT.SEN.SEC.SCHOOL(BOYS) VERKA
SANJAY CHOPRA