Summary
Overview
Work History
Education
Skills
Proficiency
Certification
Timeline
Generic

Sanjay Chotoosingh

Tamarac,FL

Summary

Reliable and Mold Remediation, Water Remediation and Biohazard Clean Up, offering 15 years’ combined experience with Cable Installation experience. Maintains high customer satisfaction with low complaint rate. Detail-oriented and deadline-driven with a superior work ethic. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operation Manager/Senior Production Manager

Servpro
09.2015 - 02.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

AC Technician

Neighbors AC
07.2012 - 09.2015
  • Inspected installation sites to determine material requirements
  • Responded to corrective maintenance requests in a timely manner
  • Maintained spare equipment and parts and managed inventory
  • Set up and monitored testing of new and improved components.
  • Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
  • Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
  • Task Collaborated with architects or builders as needed to ensure proper installation of new HVAC systems in compliance with building codes and regulations.
  • Diagnosed faults in electrical and mechanical components to return units to full operating capacity within 24 hours of maintenance request.
  • Showcased strong attention to detail by thoroughly inspecting all components of AC systems, identifying potential issues before they escalated into costly problems.
  • Expedited project completion times by effectively managing workload, prioritizing tasks, and maintaining detailed records of work progress.
  • Demonstrated adaptability by working on various brands and models of air conditioning units successfully.

Cable TV Technician and installer

Cavo Cable Company
10.2008 - 07.2012
  • Complete contract installation and repair services for home and business customers
  • Run cables, install equipment, and connect receivers
  • Calibrate, monitor, program, and troubleshoot devices following installation
  • Assured TVs received proper signals and good picture quality.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Cable Technician

Flow Jamaica
11.2007 - 02.2012
  • Installed cable TV systems in residences and businesses
  • Documented and reported each installation in company log book
  • Carefully explained all aspects of running cable system to customers
  • Remove all debris from customer locations and ensure clean installations.
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.

Education

Certificate of - Restoration

IICRC
Fort Lauderdale, FL
01.2015

Skills

  • Time Management
  • Verbal and written communication
  • Strategic Planning
  • Operations Management
  • Project Management
  • Customer Relationship Management (CRM)
  • Staff Development
  • Budget Control
  • Attention to Detail
  • Team Development
  • Hiring and Training
  • Task Delegation
  • Negotiation and Conflict Resolution
  • Budget Management
  • Technical Proficiency
  • Interpersonal Skills

Proficiency

  • New Installations
  • Repair Service
  • Troubleshooting
  • Self Starter
  • People Skills
  • Cables
  • Wall Jacks
  • Ports
  • Customer Service
  • Technical Acumen

Certification

APPLIED MICROBIAL REMEDIATION, CARPET CLEANING, WATER DAMAGE RESTORATION, TRAUMA & CRIMESCENE, FIRE & SMOKE DAMAGE RESTORATION.


IICRC 239998

Timeline

Operation Manager/Senior Production Manager

Servpro
09.2015 - 02.2024

AC Technician

Neighbors AC
07.2012 - 09.2015

Cable TV Technician and installer

Cavo Cable Company
10.2008 - 07.2012

Cable Technician

Flow Jamaica
11.2007 - 02.2012

Certificate of - Restoration

IICRC

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Sanjay Chotoosingh