Sanjay Parsi

• Worked closely with organizational leadership from both Business and IT in developing and delivering operational strategy.
• Lead Business and IT Transformation by effectively learning and implementing Scaled Agile Principles. Completed Business Unit Transformation in 10 months
• Managed daily operations while overseeing multiple teams to foster increased productivity.
• Established Program/Release methodologies to monitor departmental performance goals and provided feedback for underperforming areas.
• Monitored and coordinated workflows to optimize overall delivery.
• Formed strategic partnerships with Business Leaders to drive business development and optimal IT delivery
• Developed and Implemented workflows and processes to keep IT operations optimal.
• Evaluated current IT processes on ongoing basis and derived new Processes as needed to verify alignment with regulatory requirements.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Leveraged professional networks and industry knowledge to strengthen Business relationships.
• Assisted with product development, underwriting, service operations and marketing in devising strategies to foster achievement of revenue goals.
• Optimized operational processes using analytics tools to address teams performance.
• Drafted and distributed reports to assist Lean Portfolio Management Leadership with critical business decisions.
• Monitored expenditures to mitigate risk of overages across labor, software and hardware.
• Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results and objectives.

• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Identified program obstacles and communicated possible impacts to team.
• Coached team members on productivity strategies to accomplish challenging goals.
• Developed and maintained logistics workflows, procedures and reports.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Facilitated workshops and conducted one-on-one training to educate team members.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Leveraged project management processes and tools to define and execute projects.
• Established milestones and objectives based on input from functional areas and stakeholders.
• Participated in pilot tests and revised programs based on feedback and results.
• Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
• Participated in vendor selection and management process for program initiatives.
• Built teams to address project goals and objectives for multiple projects.
• Devised creative solutions to critical customer and user needs.
• Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.

• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
• Maintained schedules to meet key milestones at every project phase.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Developed and maintained project budgets to control costs and meet organizational and project goals.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Crafted and maintained project plans and schedules to meet organizational objectives.
• Established and managed change management processes to fulfill successful project transitions.
• Analyzed project performance data to identify areas of improvement.
• Recruited and oversaw personnel to achieve performance and quality targets.

As Client Partner (Account Manager) from Capgemini, responsibilities included:
• Work with the client in establishing the contracts for the year.
• Meet the Revenue targets ($7M) and the profit targets (42.5%) set by Capgemini.
• Managed a team of over 200 spanned across multiple geographical locations.
• Deploy the teams both at onsite and offshore based on the client project needs.
• Attend to all Client related concerns and score high on Client Satisfaction Surveys conducted by a third party for Capgemini.
• Lead the deal teams to respond to the proposals raised by the client.
• As member of Technology Development and Integration practice, lead the effort in composing the casestudies and business cases for projects pursued by Capgemini.
• Work with the Business users in capturing the project requirements.
• Work with the Project owner and different IT teams in estimating the project resource requirements and time lines.
• Work with different IT teams in coming up with the system design and review them.
• Communicate the status of the project with Client Project sponsor.
• Track the progress of the project time to time and report to the client.
• Work with Configuration management team to setup the development and testing environments.
• Gather sign off from the business sponsor prior to the implementation.
• Provide post implementation/warranty support.