Sanjay Pratap Shukla
Miami,FL
Summary
Motivated Human Resources Coordinator accomplished in managing agency relations, business planning and time tracking. Dedicated to increasing efficiency through standard process development and implementation.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
HR Coordinator
Carnival Cruise Lines
Miami, FL
06.2021 - Current
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Provided guidance to supervisors on legal policies such as equal employment opportunity guidelines.
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
- Assisted with developing job descriptions and updating existing ones when necessary.
- Generated monthly reports regarding employee absences and tardiness.
- Explained human resources policies and procedures to employees.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Scheduled meetings with employees to address concerns and grievances.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
Inventory Associate
Carnival Cruise Lines
Miami, FL
01.2020 - 11.2020
- Prepared reports summarizing current inventory levels, orders received and shipped.
- Supported other departments by providing requested information about products or services.
- Developed processes for efficient tracking of materials throughout the supply chain process.
- Performed physical inventory counts to ensure accuracy of inventory records.
- Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
- Verified incoming shipments against purchase orders for accuracy in quantity and quality.
- Maintained cleanliness and organization of warehouse stockrooms.
- Investigated discrepancies between physical count and computer system records.
- Monitored stock levels and identified reordering needs as necessary.
- Organized product returns and exchanges with vendors when needed.
- Coordinated shipping activities with carriers to ensure timely deliveries.
- Participated in physical inventory counts to keep information accurate and current.
- Entered information into system to update status reports.
- Coordinated inventory, stocking and ordering.
- Coordinated receipt of incoming materials and verified accuracy of items received.
Administrator
Carnival Cruise Lines
Miami, FL
10.2015 - 06.2019
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
- Maintained filing system for important documents such as contracts and invoices.
- Performed data entry tasks into computer databases from paper documents.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Compiled statistical data from a variety of sources for analysis purposes.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Worked closely with human resources to support employee management and organizational planning.
Education
MBA - Human Resources Management
Swami Vivekanand Subharti University
Meerut, India10.2018
Bachelor of Science - Environmental Education
Rohilkhand University
Bareilly, India09.2010
Skills
- Performance Evaluation
- Human Resources Management
- Training Development
- Compensation Structuring
- Human Resources Audits
- Recordkeeping
- Staff Management
- Fluent in English
- Compliance
- Microsoft Office Suite Expert
- Customer Relations
- HRMS
- Microsoft Office and Docusign
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
HR Coordinator
Carnival Cruise Lines
06.2021 - Current
Inventory Associate
Carnival Cruise Lines
01.2020 - 11.2020
Administrator
Carnival Cruise Lines
10.2015 - 06.2019
MBA - Human Resources Management
Swami Vivekanand Subharti University
Bachelor of Science - Environmental Education
Rohilkhand University
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