Sanjida Reza
Brooklyn,New York
Summary
Recent graduate with a Bachelor's degree from University at Buffalo, possessing foundational knowledge in Management, Accounting, Marketing, Digital Marketing, Finance, Database, Excel Spreadsheet and Programming Language. Eager to leverage my technical skills and experience in project documentation, complemented by diverse background in sales, customer service, payroll management and human resource administration, within a dynamic and growth-oriented organization. Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Marketing Intern
Avak Media Management Llc
06.2023 - 09.2023
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Compiled consumer feedback from various sources including surveys helping create better-targeted content and campaigns.
- Tracked campaign performance metrics to identify areas for improvement and adjust strategies.
- Enhanced social media engagement through regular posting and audience interaction.
- Managed email marketing campaigns, resulting in increased click-through rates and conversions.
- Delivered weekly reports summarizing achievements and key performance indicators assisting management decision-making processes.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
Human Resources Assistant
Touchpoint Multiservice LLC
05.2022 - 10.2022
- Provided outstanding customer service, facilitating money exchange transactions up to $5000 and managing online account services
- Organized money transfers and consolidated customer profiles and transactional accounts
- Screened visitors for identification credentials and purpose of visit, maintaining office security
- Managed office database, mail, payroll distribution, and front desk logistics
- Processed payroll for over 10 employees, ensuring timely and accurate payments
- Assisted in HR tasks, including onboarding new employees and maintaining personnel records
- Coordinated employee benefits programs and addressed payroll-related inquiries
- Awarded Employee of the Month for dedication in the workplace.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Guest Advocate
Target
08.2021 - 01.2022
- Built sustainable relationships and trust with customers through open and interactive communication
- Promoted goodwill among shoppers by providing efficient and friendly service
- Resolved customer requests, recommended products, and answered questions to support sales operations
- Referred unresolved customer grievances to appropriate departments for further investigation
- Organized and stocked shelves with merchandise to ensure product availability
- Processed payments and returns, maintaining accuracy in cash handling
- Clarified customer complaints promptly.
Education
Bachelor of Science - Business Administration
University at Buffalo, The State University of New York
05.2024
Skills
- C#
- Python
- Microsoft SQL
- Strong interpersonal and communication skills
- Excellent problem-solving abilities
- Detail-oriented and organized
Copywriting
Campaign development
Administrative support
Web Design
Social media expertise
Marketing and advertising
Data analysis
Social Media Management
Market Analysis
Digital marketing
Database Management
Analytics and SEO
Communications management
Strategic planning
Customer demographics
Project support
Activities
Recipient of Dean's List for three consecutive semesters., Member of Women in Business Club, American Marketing Association
Timeline
Marketing Intern
Avak Media Management Llc
06.2023 - 09.2023
Human Resources Assistant
Touchpoint Multiservice LLC
05.2022 - 10.2022
Guest Advocate
Target
08.2021 - 01.2022
Bachelor of Science - Business Administration
University at Buffalo, The State University of New York