SANJIV GURUNG
AMAZON.COM
Phoenix,AZ
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Warehouse Associate
AMAZON.COM
Phoenix, AZ
07.2020 - Current
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Cashier
Seven Eleven Stores
Phoenix, AZ
04.2020 - 05.2021
- Answered questions about store policies and concerns to support positive customer experiences.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Educated customers on promotions to enhance sales.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Counted money in drawers at beginning and end of each shift.
Team Leader
Cafe Valley Bakery
PHOENIX, AZ
03.2017 - 04.2019
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Led team of [Number] members while providing exceptional customer service.
Education
High School Diploma -
CENTRAL HIGH SCHOOL
Phoenix, AZ 01.2009 - 05.2012
General Studies
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ 01.2014 - 05.2015
Skills
Lifting and sorting
Accomplishments
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Timeline
Warehouse Associate
AMAZON.COM
07.2020 - Current
Cashier
Seven Eleven Stores
04.2020 - 05.2021
Team Leader
Cafe Valley Bakery
03.2017 - 04.2019
General Studies
Maricopa Community Colleges - Gateway Community College
01.2014 - 05.2015
High School Diploma -
CENTRAL HIGH SCHOOL
01.2009 - 05.2012