SAN JUANITA LITTLEJOHN
Pleasanton,TX
Summary
Serviced-focused restaurant General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Domino's Pizza
11.2017 - Current
- Managed employee reviews, training, and work schedules.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring new team members on principles, industry practices, company procedures, store policies, and technology systems.
- Performed employee evaluations, and stayed in constant communication with District Manager regarding employee relations.
- Controlled inventory and ordering supplies and kept managers up to date on food stock.
- Kept and maintained store cleanliness, ensured everyone helped with keeping trash off floor and helped with wiping tables clean during slow times.
Personal Care Assistant
Argent Court
01.2018 - 04.2019
- Assisted patients with self-administered medications.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Scheduled and accompanied clients to medical appointments.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Medical Referral Specialist
Dr. Armando Villarreal
04.2014 - 12.2016
- Scheduled appointments with specialists on behalf of clients.
- Assisted clients in locating resources that accepted various insurances.
- Obtained prior authorization for imaging procedures.
- Entered insurance data using electronic records to document referrals and results.
- Verified insurance benefits and eligibility for all medical procedures before referring clients.
- Linked families to relevant community support to meet non-medical needs.
- Built professional relationships with service providers.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Computer Science
Coastal Bend College
Pleasanton, United StatesGED -
Yorktown High School
Yorktown, TX05.1995
Skills
- Staff Supervision
- P&L Management
- Performance Improvement
- Inventory Management
- Customer Service
- Team Building and Motivation
- Food Preparation
- Review Daily Sales, Food Cost and Labor
- Process Cash and Credit Card Transactions
Certification
Texas Food Handlers Certificate
Texas Food Manager Training and Certificate
Timeline
Personal Care Assistant
Argent Court
01.2018 - 04.2019
General Manager
Domino's Pizza
11.2017 - Current
Medical Referral Specialist
Dr. Armando Villarreal
04.2014 - 12.2016
Computer Science
Coastal Bend College
GED -
Yorktown High School
Similar Profiles
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
Ruben ChapaRuben Chapa
Safety/Rescue Coordinator at Legacy Safety & ConsultingSafety/Rescue Coordinator at Legacy Safety & Consulting