San Juanita Torres
Las Cruces,NM
Summary
Proven Manager with a track record of enhancing customer satisfaction and reducing costs at Gas Diesel and More. Skilled in complex problem-solving and money handling, achieving significant cost savings through strategic vendor negotiations. Excelled in customer service and documentation, ensuring high-quality service delivery and operational efficiency.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Manager's Assistant
Goodwill Store
07.2010 - 09.2014
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Manager
Gas Diesel and More
01.2005 - 03.2009
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Education
Onate High School
Las Cruces, NMSkills
- Customer service
- Complex Problem-solving
- Money handling
- Documentation and reporting
- Shift scheduling
- Schedule preparation
Languages
Spanish
Professional Working
Timeline
Manager's Assistant
Goodwill Store
07.2010 - 09.2014
Manager
Gas Diesel and More
01.2005 - 03.2009
Onate High School
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