Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

San Juanita G Fuerte

Pearland

Summary

Recently certified Pharmacy Technician well versed in filling medication orders. Carefully maintains customer profiles to prevent contraindicated medication fulfillment. Conscientiously manages inventories to prevent shortages. Ready to grow personal proficiencies while providing invaluable services. Board certified Pharmacy Technician excited to bring 6 year background in Hospital pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Knowledgeable Pharmacy Tech Supervisor with proven background in managing pharmacy operations and leading technician teams. Oversaw efficient workflow processes and ensured compliance with regulatory standards, contributing to improved patient care. Demonstrated ability to train and mentor staff while maintaining high levels of accuracy and customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Supervisor

Community Health Systems, CHS-Laredo Medical Center
06.2024 - Current
  • Manages technician training and development.
  • Continued education for technicians upholding USP 797 and USP 800.
  • Monitored and supervised semiannual compounding evaluation and monthly surface sample buffer, ante and hazardous room.
  • Implemented quality improvement initiatives that streamlined operations, resulting in increased efficiency without sacrificing patient care standards.
  • Developed standard operating procedures for common technician tasks, resulting in more consistent work performance across the team.
  • Proactively addressed potential issues through regular monitoring of equipment maintenance schedules, minimizing downtime and ensuring optimal performance.
  • Facilitated risk management strategies to mitigate project challenges effectively.
  • Oversaw budget planning and financial tracking for multiple concurrent projects.
  • Established clear communication channels for stakeholders, ensuring timely updates on project progress and issues resolution.
  • Facilitated seamless handovers at each stage of the project lifecycle by creating detailed documentation for future reference.
  • Managed change requests effectively to minimize impact on the overall project timeline and budget without compromising quality.
  • Worked closely with clinical pharmacists and Pharmacy director to develop training and development for CRNA, Physician and RN onboarding our facility.
  • Created a interview guide and comitee for future interviews.
  • Actively participated in post-project evaluations to identify opportunities for improvement in future deliveries.
  • Ensured compliance with industry regulations by diligently monitoring all aspects of the projects throughout their lifecycle.
  • Reduced project risks through proactive risk identification, assessment, and mitigation strategies.
  • Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
  • Trained personnel on pharmacy policies and aseptic techniques.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Developed and implemented project delivery frameworks to enhance efficiency.
  • Led cross-functional teams to deliver projects within scope and schedule.
  • Identified and implemented cost-saving measures in the pharmacy ares.
  • Developed and introduced strategies to improve pharmacy operations.
  • Implemented best practices to drive quality aseptic compounds..
  • Partnered with project team members, building intradepartmental relationships to identify and quickly address problems.

Pharmacy Technician

Texas Children's Hospital
04.2016 - 05.2024
  • Entered and processed patient prescriptions in company system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Communicated with insurance companies for billing purposes.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Merchandised related products to drive pharmacy department sales.
  • Administered medications as per pharmacist orders.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Liaised with other pharmacies to eliminate filling and billing rejecting issues.
  • Checked accuracy and productivity in performance of Pharmacy technician's operational activities to maintain active pace of pharmacy.
  • Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
  • Retrieved off-hour voicemails to address emergent customer needs.
  • Eliminated third-party rejection claims through contacting pharmacy help desk.
  • Answered customer questions regarding medication.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Filled over 1,000 medication orders daily and entered orders into system.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Prepared and submitted claims to insurance companies for payment.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Trained 25 new technicians to provide excellent customer service which resulted in 100% higher customer satisfaction scores.
  • Resolved third-party rejection claims.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Received, reviewed, dispensed and labeled over 1,000 prescriptions daily with expert accuracy.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Coordinated with other pharmacy locations to resolve rejection and filling issues.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Processed prescriptions, checking against known patient allergies.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Prepared requisitions for drugs and supplies as necessary.
  • Processed prescription transfer requests from competitors.
  • Used 8-point check system to verify labeled prescriptions.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Handled over 1,000 daily dispenses of prescriptions.
  • Ordered medicines on Baxter and Mckesson basis to meet anticipated demand from patients and reduce backorders.
  • Dispensed approximately 1,000 prescriptions daily.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Restocked shelves and prepared expired drugs for return.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Compiled customer demographic, allergy and medical history background.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Interpreted and processed medication orders under supervision of the pharmacy director.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Ordered medicines daily to comply with demands and needs.
  • Supported pharmacist in preparing more than 1,000 prescriptions daily.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Administered flu immunizations to patients to prevent illness and promote well-being.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Promoted health and well-being of patients by administering flu immunizations.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Entered orders into system and filled medication orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Prepared prescription transfer requests from competitor companies.

Pharmacy Technician

Kindred Healthcare
01.2016 - 03.2016
  • Entered and processed patient prescriptions in company system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Communicated with insurance companies for billing purposes.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Prepared medication labels with item name and quantity.
  • Merchandised related products to drive pharmacy department sales.
  • Checked accuracy and productivity in performance of Pharmacy techinician's operational activities to maintain active pace of pharmacy.
  • Checked accuracy and productivity in performance of pharmacy technician's operational activities to maintain active pace of pharmacy.
  • Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
  • Verified and filled over 1,000 prescriptions per day in busy hospital pharmacy setting.
  • Verified and filled over 1,000 prescriptions per day in busy long-term hospital pharmacy setting.
  • Retrieved off-hour voicemails to address emergent customer needs.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Filled over 1,000 medication orders daily and entered orders into system.
  • Answered customer questions regarding medication.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Received, reviewed, dispensed and labeled over 1,000 prescriptions daily with expert accuracy.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Handled over 1,000 daily dispenses of prescriptions.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Used 8-point check system to verify labeled prescriptions.
  • Processed prescription transfer requests from competitors.
  • Prepared prescription transfer requests from competitor companies.
  • Prepared requisitions for drugs and supplies as necessary.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Entered orders into system and filled medication orders.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Supported pharmacist in preparing more than 1,000 prescriptions daily.
  • Supported pharmacist in preparing more than 1,000 prescriptions daily.
  • Ordered medicines daily to comply with demands and needs.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Restocked shelves and prepared expired drugs for return.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Dispensed approximately more than a 1,000 prescriptions daily.
  • Ordered medicines on Baxter basis to meet anticipated demand from patients and reduce backorders.
  • Verified and filled over 1,000 prescriptions per day in busy long-term hospital pharmacy setting.

Pharmacy Technician

HCA Houston Healthcare Southeast (Bayshore)
01.2015 - 01.2016
  • Entered and processed patient prescriptions in company system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Prepared medication labels with item name and quantity.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Merchandised related products to drive pharmacy department sales.
  • Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
  • Verified and filled over 1,000 prescriptions per day in busy 00 bed hospital pharmacy setting.
  • Checked accuracy and productivity in performance of Pharmac technician's operational activities to maintain active pace of pharmacy.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Filled over 1,000 medication orders daily and entered orders into system.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Trained 10 new technicians to provide excellent customer service which resulted in 100% higher customer satisfaction scores.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Received, reviewed, dispensed and labeled over 1,000 prescriptions daily with expert accuracy.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Processed prescriptions, checking against known patient allergies.
  • Handled over 1,000 daily dispenses of prescriptions.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Used 8-point check system to verify labeled prescriptions.
  • Processed prescription transfer requests from competitors.
  • Prepared requisitions for drugs and supplies as necessary.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Entered orders into system and filled medication orders.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Promoted health and well-being of patients by administering flu immunizations.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Interpreted and processed medication orders under supervision of the pharmacy director.
  • Ordered medicines daily to comply with demands and needs.
  • Supported pharmacist in preparing more than 1,000 prescriptions daily.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Compiled customer demographic, allergy and medical history background.
  • Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
  • Restocked shelves and prepared expired drugs for return.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Dispensed approximately more than 1,000 prescriptions daily.
  • Ordered medicines on a timely manner basis to meet anticipated demand from patients and reduce backorders.

Education

Bachelor of Science - Criminal Justice

University of Houston-Downtown
Houston, TX
12-2023

Associate of Science - Behavioral Sciences of Criminal Justice

San Jacinto College District
Pasadena, TX
05-2021

Skills

  • Point of sale systems proficiency
  • Ordering and stocking medications
  • Verifying orders
  • Troubleshooting malfunctioning equipment
  • Proper labeling procedures
  • Drug inventory control
  • Pharmacy operations
  • Preparing bulk medications
  • Stocking shelves
  • Aseptic techniques
  • Time management
  • Quality assurance and control
  • FDA compliance
  • Resolving customer issues
  • Workflow Optimization
  • Problem-solving skills
  • Labeling prescriptions
  • Insurance Verification
  • Supporting pharmacy operations
  • Insurance billing
  • Medication dispensing
  • Prescription processing
  • Pharmacy software proficiency
  • Pharmaceutical calculations
  • Pharmacy law compliance
  • Workflow optimization
  • Drug utilization review
  • Medication storage
  • Team collaboration
  • Patient confidentiality
  • Pharmacy and customer records management
  • Insurance verification
  • HIPAA
  • Manual and automated medication dispensing
  • Sterile technique
  • Inventory control
  • Staff development
  • Drug storage procedures
  • New hire onboarding
  • Updating medication histories
  • Report preparation
  • Intravenous admixture preparation
  • Pharmacy operations management

Accomplishments

  • Earned an associates degree in pharmacy technology.
  • Supervised team of 30 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved patiet charges by completing charges using Clinisys with accuracy and efficiency.
  • Collaborated with teams in the development of many diffrent projects like Open Heart kits in Omnis and OR rooms.

Certification

  • Certified by the Pharmacy Technician Certification Board (PTCB) since 2013
  • Registered Pharmacy Technician by Texas State Board of Pharmacy (CPhT) since 2013
  • IV Certification License -since 2013
  • Hazardous Drug Management Certification by Pharmacy Technician Certification Board (PTCB) - in process

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician Supervisor

Community Health Systems, CHS-Laredo Medical Center
06.2024 - Current

Pharmacy Technician

Texas Children's Hospital
04.2016 - 05.2024

Pharmacy Technician

Kindred Healthcare
01.2016 - 03.2016

Pharmacy Technician

HCA Houston Healthcare Southeast (Bayshore)
01.2015 - 01.2016

Bachelor of Science - Criminal Justice

University of Houston-Downtown

Associate of Science - Behavioral Sciences of Criminal Justice

San Jacinto College District

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