Sanja Kutanoska
Senior HR Specialist
Skopje
Summary
With over 8 years of experience in human resources, I am dedicated to optimizing HR processes and procedures through digital transformation. My expertise spans the entire employee lifecycle, from onboarding and integration to performance management and offboarding. I excel at streamlining HR operations, ensuring compliance, and enhancing employee engagement through the effective use of digital tools. Passionate about fostering a productive and supportive work environment, I am a people-oriented enthusiast committed to continuous learning and driving organizational success through strategic HR management.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior HR Specialist
Semos Education
1 2023 - Current
- Onboarding Process: designing and implementing comprehensive induction plans, evaluating new employees during their first three months, organizing job-specific training, and monitoring their integration into the company
- Learning & Development (L&D): overseeing the logistics of training programs for both soft skills and technical skills, developing annual L&D plans, tracking employee progress, and measuring the impact of training on performance
- Performance Management: setting and monitoring OKRs, creating Performance Improvement Plans (PIPs), and facilitating 360-degree feedback
- Job Descriptions & Matrix: developing and maintaining a clear framework of job descriptions and responsibilities to ensure organizational clarity
- Microsoft 365 Integration: Implemented Microsoft 365 within HR to digitize workflows, boost collaboration, and increase data accessibility across the department.
- Process Digitization: Collaborating with the IT and Data Analysis departments to digitize all HR processes for improved efficiency and data-driven decision-making
- Microsoft Viva Implementation: Introduced Microsoft Viva as the company intranet, creating a centralized platform for employee engagement, news, event announcements, and streamlined internal communication. Collaborated with the Quality and IT departments to design the interface, enhancing connectivity and information sharing across teams.
HR Coordinator
Global Energy Ventures
09.2020 - 01.2023
- Legislative Alignment: ensuring the alignment of HR policies and processes with the laws and regulations of Macedonia, England, and Africa
- Process and Policy Alignment: harmonizing HR processes and policies across five different countries to ensure consistency and compliance
- Recruitment Process: designing and implementing an effective recruitment process to attract top talent and digitization of the same
- Onboarding Process: developing and executing comprehensive induction plans, including training and evaluation for new employees
- Learning & Development (L&D): overseeing the logistics of training programs for both soft skills and technical skills, developing annual L&D plans, tracking employee progress, and measuring the impact of training on performance
- Employee Lifecycle Management: Involved in all stages of the employee lifecycle, from attraction to separation, managing over 300 employees globally
- Process Digitization: collaborate with the IT and Data Analysis departments to digitize all HR processes for improved efficiency and data-driven decision-making
HR Specialist
Delco Macedonia
03.2017 - 08.2020
- Talent Acquisition and Recruitment: assisting in the recruitment process to attract and acquire top talent
- Employee Relations: handling employee complaints and grievances to ensure a harmonious workplace
- Policy Development and Implementation: assisting in the creation and execution of HR policies to support organizational goals
- Regulatory Compliance: maintaining compliance with state labour laws and regulations
- HR System Maintenance: tracking and reporting on employee data such as sick days, vacation days, banked overtime, and hours worked to ensure accuracy and timely availability of information
- Personnel Records Management: maintaining accurate records of personnel-related data (payroll, personal information, leaves, turnover rates, etc.) on paper and in the database, ensuring all employment requirements are met
- Payroll Management: Collaborated with the finance department to facilitate accurate payroll preparation by providing essential data such as absences, bonuses, leaves, and other relevant information
Human Resource Assistant
Maktek Ltd.
10.2014 - 12.2016
- Document Preparation and Administration: proficient in preparing a variety of HR documents, including employment contracts, decisions, job descriptions, and other essential documentation
- Payroll Management: collaborated with the finance department to facilitate accurate payroll preparation by providing essential data such as absences, bonuses, leaves, and other relevant information
- Monthly Reporting: generated detailed monthly reports on employee attendance and performance metrics, facilitating data-driven insights and decision-making for management
- Public Service Liaison: effectively communicated with public services as necessary, ensuring compliance and smooth operations related to HR matters
- Recruitment Support: assisted in recruitment processes by coordinating interviews, conducting candidate screenings, and maintaining recruitment records
Associate of Business Administration
TARGET GRUP DOO
10.2012 - 07.2013
Education
Associate Diploma - People Management
The Chartered Institute of Personnel Development (CIPD)
02.2022 - 04.2023
Master of Finance - undefined
Ss. Cyril and Methodius University
Skopje, North Macedonia 10.2011 - 06.2015
Bachelor of Economics - undefined
University American College
Skopje, North Macedonia 09.2007 - 06.2010
Associate of Business Administration - undefined
TARGET GRUP DOO
Skopje, North Macedonia 10.2012 - 07.2013
Skills
Microsoft Office
Microsoft Dynamics 365
Data Analytics
Digital Communication Tools
Effective Communicator
Strategic Thinker
Adaptable and Flexible
Analytical Problem-Solver
Culturally Competent
HR analytics
Organizational Development
Websites
Drivinglicensecategory
B
Personal Information
Nationality: Macedonian
Timeline
Associate Diploma - People Management
The Chartered Institute of Personnel Development (CIPD)
02.2022 - 04.2023
HR Coordinator
Global Energy Ventures
09.2020 - 01.2023
HR Specialist
Delco Macedonia
03.2017 - 08.2020
Human Resource Assistant
Maktek Ltd.
10.2014 - 12.2016
Associate of Business Administration
TARGET GRUP DOO
10.2012 - 07.2013
Associate of Business Administration - undefined
TARGET GRUP DOO
10.2012 - 07.2013
Master of Finance - undefined
Ss. Cyril and Methodius University
10.2011 - 06.2015
Bachelor of Economics - undefined
University American College
09.2007 - 06.2010
Senior HR Specialist
Semos Education
1 2023 - Current
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