Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Self Directed Learnings
Leadership Recognitions
Timeline
Generic

Sankar Narla

Senior Technical Manager | Guidewire | Insurance Technology Specialist
Monroe Township,NJ

Summary

Experienced Guidewire Lead and Technical Manager with over 21 years in IT and 13+ years in Property & Casualty insurance technology. Proven track record in leading the implementation and customization of Guidewire Policy Center, Claim Center, and Billing Center across complex enterprise environments. Adept at managing cross-functional teams, driving large-scale integrations, and delivering high-impact solutions that enhance operational efficiency and system performance. Strong hands-on expertise in Java, Gosu, web services, and cloud-enablement; recognized for collaborating closely with business and technical stakeholders to align solutions with organizational goals and ensure successful delivery.

Overview

22
22
years of professional experience
5
5
Certifications

Work History

Subject Matter Expert, Guidewire

Capgemini
11.2019 - 03.2025
  • Designed, developed the user stories for the Guidewire Policy Center application, ensuring optimal performance and scalability.
  • Mentored junior team members, contributing to their professional growth and development.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
  • Optimized resource allocation, ensuring projects were completed within budget and scope.
  • Served as go-to expert for resolving technical challenges, enabling smoother project progression.
  • Created detailed technical designs and specifications for medium to complex user stories, including hands-on contributions to coding/configuration, unit testing, and code reviews.
  • Provided ongoing support for external Java-based applications (CUE and Producer Engage) integrated with Guidewire Policy Center, including code maintenance, enhancement of existing functionality, and ensuring seamless interaction between systems.
  • Led a team of 6 members, driving the delivery of high-quality software solutions within project timelines.
  • Guided the team in adopting best practices, enforcing coding standards, building reusable code libraries, and developing Proof of Concepts (POC's) for integrations including Edge APIs, RestAPI, and Guidewire Inbound File Integrations.
  • Led scrum teams in the development, maintenance, and upgrade of Guidewire Policy Center, ensuring seamless functionality and continuous improvement.
  • Developed Custom Batch Process, Conducted Code reviews, Wrote Custom Code for various Guidewire Plugin Implementation, Integrated different systems using Guidewire Integration methodologies and Java Design Patterns.
  • Developed different end points for Policy Center application using RestAPI, EDGE and Soap Webservices.
  • Managed and coached a globally distributed team, fostering knowledge sharing and collaboration.
  • Accountable for sprint deliveries, environment setups, and stakeholder coordination.
  • Focused on quality development in a fast-paced environment, ensuring regulatory compliance.
  • Specialized in Personal Property Insurance domain and configured role/group permissions.
  • Guidewire Developer / Technical Manager. Client: The Hartford Financial Services.

Guidewire Developer / Manager

Capgemini America
02.2019 - 12.2019
  • Implemented Claim Center and Contact Manager using Guidewire implementation methodologies.
  • Developed messaging plugins, custom activity patterns, and SOAP-based services.
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
  • Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
  • Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
  • Designed customized solutions for proposals to potential customers.
  • Led delivery from both onshore and offshore, ensuring timely resolution and productivity.
  • Mentored junior developers, enabling a collaborative and performance-focused culture.
  • Demonstrated deep understanding of personal property insurance processes and product model.
  • Guidewire Developer / Manager. Client: Farmers Group, Inc.

Senior Associate (Guidewire Developer)

PwC LLP
09.2015 - 12.2019
  • Delivered multi-line ClaimCenter implementations across regional and middle markets.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Developed custom GX models and implemented encrypted messaging interfaces.
  • Coached junior team members on Guidewire best practices and coding standards.
  • Focused on quality deliverables and meeting critical implementation milestones.
  • Served as configuration lead and actively contributed to cross-functional collaboration.

Senior Associate (Guidewire Developer)

PwC LLP
10.2011 - 09.2015
  • Built and deployed ClaimCenter, BillingCenter, and Contact Manager Solutions.
  • Integrated enterprise systems (Policy, ISO, Medical Review, Legal Exchange) with Guidewire suite.
  • Led the configuration team, established reusable integration patterns and activity flows.
  • Taught team members integration design using Guidewire Messaging and PCF customizations.
  • Delivered high-quality solutions aligned with insurance regulatory requirements.
  • Senior Associate (Guidewire Developer). Client: Farm Family Insurance.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.

Senior Technical Lead

PwC SDC Pvt Ltd
08.2011 - 10.2011
  • Led the upgrade of Interwoven TeamSite and Open Deploy tools.
  • Created migration scripts and automation frameworks for CMS environments.
  • Mentored new team members and supported cross-training efforts.
  • Senior Technical Lead. Client: HBO.
  • Collaborated with cross-functional teams to design and implement innovative technical solutions, fostering streamlined communication channels and efficient problem resolution.

Team Lead

Capgemini Consulting India Pvt Ltd
03.2006 - 08.2011
  • Directed enterprise migration projects and application modernization initiatives.
  • Designed and deployed reusable automation for WebLogic and Interwoven applications.
  • Managed distributed teams and ensured adherence to delivery standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
  • Generated reports detailing findings and recommendations.

Software Engineer

Accenture Services Pvt Ltd
07.2005 - 03.2006
  • Company Overview: Software Engineer. Client: Bell South.
  • Supported portal enhancements using JSP, Java, and XSL transformations.
  • Developed shell scripts for automation and deployment pipelines.
  • Software Engineer. Client: Bell South.

Associate

Askey Systems Pvt Ltd
12.2002 - 06.2005
  • Built employee services portal and automated daily tasks using Java and scripting.
  • Handled client-side validation and batch processing logic.

Education

Bachelor of Science -

Sri Venkateswara University
Tirupati
03.2025 - 03.1998

Skills

PolicyCenter, ClaimCenter,BillingCenter (v8–v10) & Java (J2EE)

Certification

Guidewire Integration Suite Jasper

Affiliations

  • Active Member – Guidewire Community
  • Participant – Insurance Technology Forums
  • Member – Oracle Java Developer Community
  • Subscriber – Java User Groups (JUG India, JUG USA)
  • Participant – Stack Overflow Developer Network
  • Follower – The Server Side (Java news and enterprise Java forums)
  • Member – DevOps & Cloud Engineering Groups (AWS Community, DevOps.com)
  • Subscriber – DZone Java and Enterprise Integration Zones

Self Directed Learnings

  • Guidewire Architecture, CI Testing, DevOps
  • Developing with Guidewire Cloud
  • Developing with Autopilot Workflow Service
  • PolicyCenter Rating Introduction
  • Guidewire Rating Service Overview
  • Insurance Suite Integration Gateway
  • Advanced Product Designer App
  • Cloud migration best practices
  • Data analysis and visualization fundamentals
  • Machine learning foundations (exploratory)
  • Enterprise integration strategies

Leadership Recognitions

  • Certificate of Appreciation – Claim Center Implementation at WR Berkley
  • MLCS Beyond and Above Individual Award (2015)
  • Capgemini Outstanding Performer (2009)
  • Capgemini Project Star Award (2009)
  • Capgemini Excellent Performer Award (2007)

Timeline

Bachelor of Science -

Sri Venkateswara University
03.2025 - 03.1998

Subject Matter Expert, Guidewire

Capgemini
11.2019 - 03.2025

Guidewire Developer / Manager

Capgemini America
02.2019 - 12.2019

Senior Associate (Guidewire Developer)

PwC LLP
09.2015 - 12.2019

Senior Associate (Guidewire Developer)

PwC LLP
10.2011 - 09.2015

Senior Technical Lead

PwC SDC Pvt Ltd
08.2011 - 10.2011

Team Lead

Capgemini Consulting India Pvt Ltd
03.2006 - 08.2011

Software Engineer

Accenture Services Pvt Ltd
07.2005 - 03.2006

Associate

Askey Systems Pvt Ltd
12.2002 - 06.2005
Sankar NarlaSenior Technical Manager | Guidewire | Insurance Technology Specialist