Sanketkumar Patel
Suwanne,USA
Summary
To join a challenging position in a professional organization where in my capacity would be utilized to the maximum and where I would be able to enhance my skills and strengths, with a positive attitude.
Dedicated Business Development Manager with over 15 years of experience in Sales & Services sector. Recognized for developing and executing successful business strategies that have led to a 20 % to 30% increase in client acquisition. Strong background in relationship management and client retention, with a focus on delivering exceptional service and value. Proven ability to analyze market trends and adapt strategies to meet evolving client needs, resulting in sustained business growth and profitability.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Time To Fly Visa Consultancy
06.2016 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted mock interviews with applicants to improve preparation for official evaluations.
- Assisted students with obtaining education-related visas for schools offering acceptance letters.
- Maintained current knowledge of immigration laws and coordinated referrals to obtain qualified legal advice for clients.
- Supported applicants through visa process and helped correct different issues.
- Trained staff in visa and immigration procedures to deliver optimal support for wide range of immigrants.
Import Manager
Krishna Bond Export & Import
04.2012 - 05.2016
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Supported import metrics around import functions and drove continuous performance improvements.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Coordinated and negotiated contracts to facilitate freight movements.
Store Manager
Idea Cellular Ltd
09.2009 - 03.2012
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
Store Manager
Total Gas Pump
02.2007 - 08.2009
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Raised property accuracy and accountability by creating new automated tracking method.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Pizza delivery boy
Dominos pizza
01.2004 - 12.2006
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Reported issues found with delivery truck to next shift driver and shift lead.
Education
DELF Level 1 - FRENCH
Alliance Française
India01.2009
Advance Diploma - Business Admistration
Central School of Professional Studies
London, UK12-2006
Business Admistration
Central School of Professional Studies
London, UK11-2005
H.S.C. - Science
GSEB (Gujarat Secondary Education Board)
01.1999
S.S.C. -
GSEB (Gujarat Secondary Education Board)
01.1997
Skills
- Sales Analytics
- Market Research
- Client Relationship Management
- Strategic Partnerships
- Communication
- Product Knowledge
- Digital Marketing
Personal Information
- Height: 5'7"
- Date of Birth: 04/19/82
- Gender: Male
- Nationality: Indian
- Driving License: Yes
- Marital Status: Married
- Residence Permit: USA (Green Card)
- Address : 3131 Bennett Creek Ln, Suwanee -30024
Languages
Gujarati
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Business Development Manager
Time To Fly Visa Consultancy
06.2016 - Current
Import Manager
Krishna Bond Export & Import
04.2012 - 05.2016
Store Manager
Idea Cellular Ltd
09.2009 - 03.2012
Store Manager
Total Gas Pump
02.2007 - 08.2009
Pizza delivery boy
Dominos pizza
01.2004 - 12.2006
DELF Level 1 - FRENCH
Alliance Française
Advance Diploma - Business Admistration
Central School of Professional Studies
Business Admistration
Central School of Professional Studies
H.S.C. - Science
GSEB (Gujarat Secondary Education Board)
S.S.C. -
GSEB (Gujarat Secondary Education Board)
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