Sanquil Turner
Summary
Capable Patient Representative dedicated to providing superior support in all areas, Energized by a challenge while also being able to make an impact. Well-versed in scheduling and database management functions for streamlined communication. Keen sense at identifying client needs and concerns to improve engagement strategies and overall service. Detail oriented with the ability to manage multiple tasks effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dialysis Patient Care Technician
Fresenius Medical Center
03.2023 - Current
- Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
- Supported facility-wide initiatives aimed at improving quality of care for all patients receiving dialysis services within the organization.
- Developed strong relationships with patients'' families through open communication channels and consistent updates on progress or setbacks in treatment plans.
Laboratory Technician
Regional Medical Center
03.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Worked with patients starting at one day of age.
Patient Advocate Medicare
AdventHealth
01.2019 - 06.2022
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Collaborate with other departments to address customer needs and improve service.
- Make outbound calls and answer inbound calls to support client needs.
- Respond to customer emails promptly and professionally.
- Maintain spreadsheets to organize client call details.
- Strong proficiency in Microsoft Outlook and Excel.
- Ensured HIPPA regulations and company policies were followed.
Education
Associate of Applied Science - Health Information Technology Management
Gadsden State Community College
Gadsden, AL03.2025
Skills
- HIPAA compliance
- Excel/Microsoft Office
- Cerner
- Communication skills, written and verbal
- Multitasker
- Motivated
- Active listening
- Data entry
- Computer proficiency
Certification
- CCHT - Certified Clinical Hemodialysis Technician
- PT - Phlebotomy Technician
- NCICS - Insurance and Coding Specialist
- CCMA - Certified Clinical Medical Assistant
Timeline
Dialysis Patient Care Technician
Fresenius Medical Center
03.2023 - Current
Laboratory Technician
Regional Medical Center
03.2021 - Current
Patient Advocate Medicare
AdventHealth
01.2019 - 06.2022
Associate of Applied Science - Health Information Technology Management
Gadsden State Community College
- CCHT - Certified Clinical Hemodialysis Technician
- PT - Phlebotomy Technician
- NCICS - Insurance and Coding Specialist
- CCMA - Certified Clinical Medical Assistant
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