Sanoj Pulicodan David

Specialist Programmer

Infosys

11.2009 - Current

Followed all company policies and procedures to deliver quality work.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Devised and implemented processes and procedures to streamline operations.
Evaluated customer needs and feedback to drive product and service improvements.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.
Generated reports detailing findings and recommendations.
Created and managed project plans, timelines and budgets.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Conducted regular reviews of operations and identified areas for improvement.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Designed software for distributed systems and cloud computing platforms.
Debugged problems caused by hardware, operating systems software, application programs and network failures.
Improved software efficiency by creating automated scripts and tools.
Created web-based dashboards and reporting tools for data visualization.
Developed in-house applications designed for company needs.
Performed code refactoring and optimization to improve performance.
Collaborated with other developers to refine software design and implementation.
Applied artificial intelligence and machine learning principles to software development.
Worked with analysts to prepare test plans and assess test data.
Utilized both agile and waterfall methodologies to develop software of varying complexity and business needs.
Researched information and conducted analysis for software and systems modifications and new projects.
Implemented encryption, authentication and additional security measures, safeguarding systems.