Sanora Berry
Saint Louis,MO
Summary
Highly dependable professional with strong communication, multitasking, and problem-solving skills developed through extensive customer service, administrative, and team-oriented roles. Proven ability to handle high-pressure situations with composure and efficiency. Seeking a position as a part-time police dispatcher to utilize organizational skills and attention to detail in supporting public safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Chick-fil-A
09.2018 - 04.2023
- Provided exceptional customer service in fast-paced environments, consistently meeting high standards for accuracy and professionalism
- Trained and supported team members during shift changes, ensuring seamless operations
- Handled large volumes of orders with speed and attention to detail, maintaining a calm demeanor under pressure
Inventory Control Specialist
Amazon
01.2021 - 06.2021
- Monitored and documented inventory levels, reporting discrepancies promptly to maintain operational efficiency
- Inspected merchandise for quality and prepared items for shipping to meet customer satisfaction standards
Room Service Call Center
St. Luke’s Hospital
04.2019 - 03.2020
- Operated in a call center environment to process and document patient food orders accurately, ensuring dietary restrictions were met
- Delivered excellent customer service to patients and hospital visitors, addressing inquiries and resolving issues efficiently
- Coordinated food delivery schedules and maintained detailed logs for accountability and reporting
Education
St. Louis Community College -
St. Louis Community College
Kirkwood, MO01.2019
High School -
Hickman High School
Columbia, MO05.2017
Skills
- High-pressure communication
- Multitasking
- Organizational skills
- Clerical skills
- Call center protocols
- Customer service best practices
- CPR
- First Aid
- Conflict resolution
- Problem-solving abilities
- Customer service
Certification
- CPR & First Aid Certification, 2022
- HAZWOPER 40 – OSHA Certification
- MO Sales-Person/Realtor License, 2023
- Medication Aide Level 1 Certified, 2017
Timeline
Inventory Control Specialist
Amazon
01.2021 - 06.2021
Room Service Call Center
St. Luke’s Hospital
04.2019 - 03.2020
Customer Service Associate
Chick-fil-A
09.2018 - 04.2023
High School -
Hickman High School
St. Louis Community College -
St. Louis Community College
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