Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanquita Parks

Atlanta,GA

Summary

Detail-oriented house cleaner with strong customer service skills. Committed to maintaining high cleanliness standards and training team members to enhance efficiency. Customer-focused leader with a proven track record in team management and service excellence. Skilled in training staff, optimizing workflows, and ensuring compliance with cleaning protocols. Ready to leverage experience to enhance client satisfaction and operational efficiency. Adaptable team player with extensive experience in cleaning and customer service. Known for effective communication and time management skills, consistently delivering high-quality results while training new employees to uphold standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

3
3
years of professional experience

Work History

House Cleaner

Shiny Home Cleaning service
Atlanta, Georgia
03.2024 - 12.2024
  • Cleaned residential spaces using eco-friendly products and effective techniques.
  • Organized cleaning supplies and equipment for efficient workflow and accessibility.
  • Communicated with clients to understand specific cleaning preferences and requirements.
  • Maintained high standards of cleanliness in kitchens, bathrooms, and living areas.
  • Assisted new team members in learning cleaning procedures and best practices.
  • Ensured compliance with safety protocols while handling cleaning chemicals and tools.
  • Performed detailed dusting, vacuuming, and mopping in various home environments.
  • Cleaned homes following specific and detailed protocols and requests.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Washed windows inside and outside as needed.
  • Emptied wastebaskets and replaced liners.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Organized closets according to customer specifications.
  • Checked supplies inventory regularly to ensure adequate levels are available at all times.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
  • Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
  • Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
  • Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
  • Applied waxes to woodwork or tile floors for protection against wear-and-tear.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Maintained and organized cleaning supplies stock.

Manager

Comfort Inn & Suites
Atlanta, Georgia
04.2022 - 08.2023
  • Supervised front desk operations and ensured excellent guest service standards.
  • Managed staff schedules to optimize hotel coverage and workflow efficiency.
  • Coordinated maintenance requests to uphold facility quality and safety compliance.
  • Trained new employees on hotel policies and guest service techniques.
  • Oversaw inventory management for supplies and equipment to support daily operations.
  • Resolved guest complaints promptly to maintain a positive customer experience.
  • Implemented standard operating procedures for check-in and check-out processes.
  • Collaborated with housekeeping team to ensure rooms met cleanliness standards.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

Hopper High
Atlanta, GA
05-1993

Skills

  • Cleaning protocols
  • Customer service
  • Staff training
  • Inventory management
  • Supervision
  • Time management
  • Team coordination
  • Safety compliance
  • Quality control
  • Effective communication
  • Attention to detail
  • Active listening
  • Supervision and leadership

Timeline

House Cleaner

Shiny Home Cleaning service
03.2024 - 12.2024

Manager

Comfort Inn & Suites
04.2022 - 08.2023

Hopper High