Sanshae Goffney
Coldspring,TX
Summary
Recognized as a reliable professional, with a background known for high productivity and ability to complete tasks swiftly. Possess strong skills in customer service, cash handling, and team management. Excel in communication, problem-solving, and adaptability, ensuring smooth operations for positive customer interactions to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics and leading by example and fostering a collaborative work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Payment Collection Attendant
Hughes Beach
Coldspring , TX
06.2023 - Current
- Provide excellent customer service to ensure satisfaction of all clients.
- Process customer payments in a timely manner.
- Greet customers, answer their questions and provide them with assistance.
- Handle cash register transactions accurately while maintaining proper security measures.
Food Service Volunteer
Followers of YAH
Austin , TX
03.2022 - 06.2023
- Assisted with maintaining accurate inventory of food supplies on hand.
- Ensured timely replenishment of stocks including canned goods, packaged food and other necessary items.
- Assisted in kitchen tasks related to food preparation and serving.
- Maintained a professional approach when dealing with customer complaints.
- Ensured customer satisfaction by serving hot meals in compliance with guidelines.
- Delivered exceptional customer service experiences.
In-Home Nanny
Santavia Cole
Austin, TX
03.2022 - 06.2023
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Provided transportation for children's school, appointments, extracurricular activities, and outings.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Collaborated with parents to establish and adjust behavior management strategies.
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Tutored children in multiple school subjects to boost educational performance.
Election Clerk
Elections Administrative Office
Coldspring, TX
05.2021 - 03.2022
- Verified voter eligibility by confirming photo identification or other accepted forms of identification.
- Maintained accurate records of voting activity throughout the day.
- Conducted pre-election testing of voting machines, including programming memory cards for use in elections.
- Provided support services such as answering phones, filing paperwork.
- Greeted voters upon arrival and provided them with relevant documents or materials needed for voting purposes.
In-Home Nanny
Santavia Cole
Cleveland, TX
08.2019 - 05.2021
- Provided a secure and nurturing atmosphere for the children at their residence.
- Created nurturing and safe environments to foster emotional, social, and intellectual development.
- Planned educational activities to enhance learning and development aligned with age requirements.
- Regular discussions with parents regarding their children's progress, concerns and care-related issues.
- Managed household duties including grocery shopping and light housekeeping tasks when needed
Cashier Team Lead
Coldspring Candy Shack
Coldspring, TX
04.2018 - 08.2019
- Provided prompt and courteous customer service by greeting customers and answering their inquiries.
- Performed daily opening and closing procedures for the register area by counting and balancing cash drawers.
- Trained new cashiers on proper use of registers and store policies.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Assisted different departments as required, including stocking shelves and bagging groceries.
Education
High School Diploma -
Coldspring-Oakhurst High School
Coldspring, TX06-2020
Some College (No Degree) - Health Sciences
Sam Houston State University
Huntsville, TXSkills
- Integrity and Trustworthiness
- Customer Service
- Cash Handling
- Attention to Detail
- Time Management
- Excellent Communication
- Microsoft Word
- Basic Mathematics
Certification
- Food Handler
References
References available upon request.
Timeline
Payment Collection Attendant
Hughes Beach
06.2023 - Current
Food Service Volunteer
Followers of YAH
03.2022 - 06.2023
In-Home Nanny
Santavia Cole
03.2022 - 06.2023
Election Clerk
Elections Administrative Office
05.2021 - 03.2022
In-Home Nanny
Santavia Cole
08.2019 - 05.2021
Cashier Team Lead
Coldspring Candy Shack
04.2018 - 08.2019
High School Diploma -
Coldspring-Oakhurst High School
Some College (No Degree) - Health Sciences
Sam Houston State University
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