Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SANTA CASTILLO

Hayward

Summary

Enthusiastic Assistant manager with 7 years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in a fast-paced, demanding office environment. Orderly and committed. Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Motivated and efficient housekeeper specializing in rooms cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to a wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

DSP/ILS Instructor

Connected Living
10.2024 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Administration

RCIFlooring.Inc
04.2021 - Current
  • Pay roll.
  • Answer emails/ phone calls.
  • HR

Manager Assistant

Apoyo Financiero
05.2015 - 03.2021
  • Assistant Manager.
  • Customer service.
  • Answer emails.
  • Fill out paperwork for court.
  • Appears to court.

Airport Counter Attendant

Volaris
05.2015 - 09.2016
  • Counter check in.
  • Aboard passengers’ attendant.
  • Arrivals executive.
  • Departures executive.

Housekeeper

Rosewood Hotel
04.2009 - 02.2014
  • Room cleaning.
  • In room dinning.
  • Banquet Server.

Server

Hills Golf & Country Club
11.2007 - 05.2009
  • Banquet Server.
  • Setup tables.
  • Run drinks.
  • Buss tables.

Education

High School Diploma -

Flores Magon High School
06.1990

Some College (No Degree) - undefined

University of Sonora
Hermosillo, Sonora

Certificate of Hypnotherapy - undefined

Flores Magon High School
11.2014

Certificate - Human Development

Career Pathway's
Online
01-2024

Skills

  • English skills
  • ASL skills
  • Fluent in Spanish
  • Relationship building
  • Communication
  • Team-building
  • Problem resolution
  • Customer service
  • Microsoft Office
  • Supervision & leadership
  • Good work ethic
  • Active listening
  • Fundamental mathematics
  • Planning & organizing
  • Analytical
  • Training & development
  • Computer skills
  • Multitasking

Certification

Direct Support Professional Training yr 1.


Direct Support Professional Training yr 2.


RBT 40- Hour Training.

Languages

English: Professional
Spanish: Native/ Bilingual
ASL
Limited Working

Timeline

DSP/ILS Instructor

Connected Living
10.2024 - Current

Administration

RCIFlooring.Inc
04.2021 - Current

Manager Assistant

Apoyo Financiero
05.2015 - 03.2021

Airport Counter Attendant

Volaris
05.2015 - 09.2016

Housekeeper

Rosewood Hotel
04.2009 - 02.2014

Server

Hills Golf & Country Club
11.2007 - 05.2009

Some College (No Degree) - undefined

University of Sonora

Certificate of Hypnotherapy - undefined

Flores Magon High School

High School Diploma -

Flores Magon High School

Certificate - Human Development

Career Pathway's
SANTA CASTILLO