Santa Hernandez
Long Beach,USA
Summary
HUMAN RESOURCES & ADMINISTRATIVE PROFESSIONAL Bilingual: English / Spanish. Experience providing excellent administrative and customer service. Works well with others as part of a team or independently. Able to manage multiple projects and meet deadlines. Excellent communication, listening, and problem-solving skills. Knowledge of benefit plans such as Medical, Dental, and Vision. Responsible, Dependable, Honest, and Punctual. Proficient in computers, data entry, and typing, including MS Office Suite.
Overview
20
20
years of professional experience
Work History
Program Assistant/Receptionist
Pacific Gateway Workforce Innovation Network
03.2024 - Current
- Company Overview: City of Long Beach Economic Development Department
- Responsible for performing excellent administrative support and customer service duties in a busy public agency
- Provides support to staff including data entry, reviewing and processing documentation, completing intake forms and other agency paperwork
- Performs receptionist duties including answering incoming calls, greeting visitors and customers, checking in customers, verifying program status, monitoring equipment, maintaining a clean and stocked area, upholding all directives and policies, and maintaining knowledge of programs
- City of Long Beach Economic Development Department
Human Resources Coordinator
Centered Breath
01.2020 - 01.2021
- Managed personnel recruitment including posting positions on multiple platforms, screening and scheduling candidate interviews, completing employment verifications, and all documentation
- Led new hire orientations disseminating information regarding policies and benefits
- Processed insurance invoices for reimbursement
Human Resources & Accounting Assistant
Institute for Applied Behavior Analysis
01.2015 - 01.2020
- Completed and maintained over 600 employee personnel files with all required forms and documentation
- Handled the new hire process including orientation packets, background checks, physicals, and TB testing forms
- Performed all administrative duties and assisted the accounting department with billing, expense reports, corporate credit cards, and accounts payable
Quality Management/Evaluation Specialist
Child Guidance Clinic
01.2005 - 01.2014
- Monitored the accuracy of medical units of service for all assigned departments and programs including generating health records reports and monthly status reports for review and progress notes for reconciliation
- Verified eligibility of payment sources
- Reviewed written reports and worked with various electronic records systems
Education
Medical Billing & Healthcare Examiner Certification -
American Career College
Microsoft Office Suite & Lotus Certification -
United Community Resources Agency
Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Scheduling management
Languages
Spanish
Full Professional
Timeline
Program Assistant/Receptionist
Pacific Gateway Workforce Innovation Network
03.2024 - Current
Human Resources Coordinator
Centered Breath
01.2020 - 01.2021
Human Resources & Accounting Assistant
Institute for Applied Behavior Analysis
01.2015 - 01.2020
Quality Management/Evaluation Specialist
Child Guidance Clinic
01.2005 - 01.2014
Microsoft Office Suite & Lotus Certification -
United Community Resources Agency
Medical Billing & Healthcare Examiner Certification -
American Career College
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