Santa Smith
Kissimmee,FL
Summary
Dedicated Personable Office Administrator with 15 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrator
SENIOR MANAGEMENT GROUP
BOCA RATON, FL
05.2019 - 01.2020
- Maintained inventory of and managed purchase of office supplies.
- Maintained upkeep and appearance of office locations.
- Assisted manager with administrative tasks such as data entry and prepared reports.
- Schedule and coordinate meetings,appointments.
- Maintain utmost discretion when dealing with sensitive documents.
Customer Service Representative
SHOOGER MARKETING
HOLLYWOOD, FL
11.2017 - 05.2018
- Identified documentation issues and report to supervisor.
- Engaged with clients in friendly and professional manner while actively listened to concerns.
- Provided assistance with maintaining customer records and accounts.
- Provided feedback on sales and marketing initiative.
- Took accountability and resolved customer issues and follows-up when appropriate.
- Created marketing content for customers.
Co Owner/Manager
PRINCESS CHARTERS, BRITISH VIRGIN ISLANDS
, TORTOLA
02.2012 - 08.2016
- Manage Income and Expenses(payroll, banking and billing) for a Luxury Charter Company.
- Assist customers with availability and quotes.
- Managed Social Media.
- Maintained Boat appearance while organizing charters which included customer service and tour guides
- Purchase parts for boat fleet.
Education
High School Diploma -
Elizabeth High School
Elizabeth, New Jersey08.2006
Skills
- Bilingual (Spanish)
- Strong work ethics
- Attention To Detail
- Leadership Abilities
- Decision-Making Skills
- Office Management
- Travel Coordination
Certification
High School Diploma (Aug 2006)
Timeline
Office Administrator
SENIOR MANAGEMENT GROUP
05.2019 - 01.2020
Customer Service Representative
SHOOGER MARKETING
11.2017 - 05.2018
Co Owner/Manager
PRINCESS CHARTERS, BRITISH VIRGIN ISLANDS
02.2012 - 08.2016
High School Diploma -
Elizabeth High School
Similar Profiles
Kayla SextonKayla Sexton
Resident Assistant at Senior Solutions Management GroupResident Assistant at Senior Solutions Management Group
Maureen MontanezMaureen Montanez
Business Office Director at Senior Resource Management/Claiborne Senior LivingBusiness Office Director at Senior Resource Management/Claiborne Senior Living
De Shina LoganDe Shina Logan
Caregiver at Senior Alternatives Home Care & Care ManagementCaregiver at Senior Alternatives Home Care & Care Management
Alexandra Cruz OrtizAlexandra Cruz Ortiz
Human Resource Section Lead at OCPS Food & Nutrition ServicesHuman Resource Section Lead at OCPS Food & Nutrition Services
Jesse MarquezJesse Marquez
Sales Associate at Under ArmourSales Associate at Under Armour