Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Santana Benson

Metairie,LA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Rouses Market. Skilled in cash handling and problem-solving, adept at fostering long-term relationships and maintaining high standards of service. Achieved significant improvements in efficiency and customer service quality through adaptability and strong attention to detail.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Service Clerk

Rouses Market
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
  • Maintained and organized service reception area and checkout counters.
  • Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
  • Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to company policies.

Retail Associate

TJ Maxx, TJX Companies
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Seafood Clerk

Rouses Market
  • Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
  • Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
  • Washed floors, walls, coolers and storage shelves.
  • Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
  • Cleaned and sanitized equipment, tools, and work surfaces.
  • Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Maintained accurate records of seafood weights, prices, and inventory levels for streamlined department operations.
  • Provided informative cooking tips and preparation suggestions to customers upon request, fostering loyalty through personalized service.

Housemen

Courtyard Marriott
07.2024 - 09.2024
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.

Education

High School Diploma -

The Net Gentilly
New Orleans, LA
01.2024

Skills

  • Cash handling expertise
  • Complaint handling
  • Product and service sales
  • Administrative support
  • Customer satisfaction
  • Relationship building
  • Schedule and calendar management
  • Telephone etiquette
  • Supply tracking
  • Teamwork
  • Scanning and copying
  • Customer service
  • Problem-solving skills
  • Problem-solving
  • Time management
  • Multitasking
  • Attention to detail
  • Calm and professional under pressure
  • Adaptability and flexibility
  • Microsoft office

Certification

OSHA 10 Certified

Timeline

Housemen

Courtyard Marriott
07.2024 - 09.2024

Service Clerk

Rouses Market

Retail Associate

TJ Maxx, TJX Companies

Seafood Clerk

Rouses Market

High School Diploma -

The Net Gentilly

Similar Profiles

CREATE PROFILE
Santana Benson