Santana Chalais
CARMICHAEL,CA
Summary
Seasoned Manager with exemplary skills in Bookkeeping and Inventory Management. Energetic professional with engaging personality and service-driven background. Trained in operations management and Fantastic Customer service. While my background has provided me with many opportunities to excel in leadership, life events have lead me looking for a smaller role on a team.
Overview
12
12
years of professional experience
Work History
Brand Representative
Premium Retail Services Inc
Sacramento, CA
04.2023 - Current
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Conducted audits on internal controls and developed reports on findings.
- Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
Club Attendant
24 Hour Fitness | California
Sacramento, CA
05.2022 - 04.2023
- Helped meet guest needs related to facilities, amenities or club events.
- Verified locker room supplies and cleanliness every shift to maintain consistent service quality.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming environment.
Store Manger
CALIFORNIA RETAIL MANAGEMENT
Arden, Arcade, California
02.2019 - 12.2021
- Used Coordination and planning skills to achieve results according to schedule
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits
- Oversaw Daily operations to ensure high levels of productivity Managed a team of 7+ employees, overseeing Hiring, Training, and professional growth of employees.
Fine Jewelry Clerical
Macy's | California, Arcade
05.2017 - 02.2019
- Responsible for all accounts receivable
- Maintains high value bookkeeping documentation to insure successful inventory possess
- Responsible for all supply inventory, places orders and transfers when needed
- Maintains high customer readiness by providing a clean neat shop-able department
- Executes price changes as needed.
Night Auditor/Front Desk Clerk
Holiday Inn Express and Suites, MI
Sault Ste. Marie
02.2015 - 02.2017
- Responsible for closing out the financial books of the hotel and several sister locations Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews
- Maintained cleanliness of bathrooms, lobby and front desk.
Cashier/Customer Service
Admiral Ship Stores, MI
Sault Ste. Marie
09.2013 - 02.2015
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Verified customer age requirement for alcohol or tobacco purchases
- Skills
- Documentation and Reporting, Staff Supervision, Team Building and Leadership, Store Operations Oversight, Store Merchandising
- Multitasking and Organization, Customer Service, Scheduling, Cash Management, Inventory Management
Education
El Camino Fundamental
06.2013
Skills
- Relationship Management
- Customer Engagement
- Problem-Solving
- Documentation and Reporting
- Staff Supervision
- Team Building and Leadership
- Store Operations Oversight
- Store Merchandising
- Multitasking and Organization
- Customer Service
- Scheduling
- Cash Management
- Inventory Management
Timeline
Brand Representative
Premium Retail Services Inc
04.2023 - Current
Club Attendant
24 Hour Fitness | California
05.2022 - 04.2023
Store Manger
CALIFORNIA RETAIL MANAGEMENT
02.2019 - 12.2021
Fine Jewelry Clerical
Macy's | California, Arcade
05.2017 - 02.2019
Night Auditor/Front Desk Clerk
Holiday Inn Express and Suites, MI
02.2015 - 02.2017
Cashier/Customer Service
Admiral Ship Stores, MI
09.2013 - 02.2015
El Camino Fundamental