Santana Davis
Jonesboro,GA
Summary
Skilled Maintenance Crew Member with background in diverse facility and equipment upkeep. Experience includes routine maintenance tasks, troubleshooting mechanical issues, and implementing safety regulations to ensure optimal working conditions. Strengths lie in problem-solving abilities, technical skills, and commitment to maintaining high standards of cleanliness and organization. Previous roles have demonstrated significant improvement in operational efficiency through diligent maintenance efforts.
Overview
2
2
years of professional experience
Work History
Maintenance Crew Member
NAS
Atlanta, GA
08.2024 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Washed windows both inside and outside of the facility.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept sidewalks and driveways of debris.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Adhered strictly to safety protocols while performing job duties.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Cashier
Chick-fil-A
Atlanta, GA
11.2023 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
Restaurant Hostess
Savi Provisions
Atlanta, GA
11.2022 - 07.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
Education
Everest Institute Of Decatur
Decatur, GA11-2012
Skills
- Cleaning procedures
- Cleaning and sanitizing
- OSHA
Timeline
Maintenance Crew Member
NAS
08.2024 - Current
Cashier
Chick-fil-A
11.2023 - 08.2024
Restaurant Hostess
Savi Provisions
11.2022 - 07.2023
Everest Institute Of Decatur
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