Santana Dobbins
Fort Worth
Summary
Dynamic Lawn Care Technician with House Of Hope, recognized for enhancing customer satisfaction through exceptional service and communication. Skilled in equipment maintenance and committed to jobsite safety, I effectively tailored lawn care solutions, fostering lasting client relationships and improving retention rates. Physically fit and adaptable, I thrive in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Lawn Care Technician
House Of Hope
06.2023 - 09.2024
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Education
Currently Attending - Basics
North Crowley High School
Fort Worth, TXSkills
- Equipment maintenance
- Strong work ethic
- Customer service
- Driver's license
- Residential landscaping
- Machine safety practices
Timeline
Lawn Care Technician
House Of Hope
06.2023 - 09.2024
Currently Attending - Basics
North Crowley High School
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