Santana Jeansonne
Houston
Summary
Professional with experience in restaurant operations, demonstrating effective collaboration with staff to enhance service efficiency. Maintained accurate transaction records in compliance with legal and company standards while ensuring timely delivery of food orders. Provided training on safety protocols and customer service, contributing to improved operational processes. Adjusted staffing levels based on demand, optimizing budgetary constraints during peak periods.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Katzs Deli And Bar
Houston
05.2024 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Delivered food orders promptly and courteously.
Over Night Manager
Wagn world
Houston
09.2023 - 11.2024
- Provided training and coaching to employees on safety protocols, customer service standards, and operational processes.
- Adjusted staffing levels according to demand throughout the night while staying within budget constraints.
- Provided support services such as cashiering or stocking shelves when necessary during busy periods.
Server
Carrabba's Restaurant
New Orleans
05.2021 - 08.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Delivered food orders promptly and courteously.
Education
Licensed Chemical Dependency Counselor - Human Services
Houston Community College
Houston, TX05-2026
Skills
- Counseling techniques
- Case management
- Crisis intervention
- Client assessment
Certification
- Completed Recovery support peer specialists training. Completed Marcg 28, 2024 through K.E.Y.S with Mr Darrell Simms
References
References available upon request.
Timeline
Server
Katzs Deli And Bar
05.2024 - Current
Over Night Manager
Wagn world
09.2023 - 11.2024
Server
Carrabba's Restaurant
05.2021 - 08.2023
Licensed Chemical Dependency Counselor - Human Services
Houston Community College