SANTANA LABRADO
Rancho Cordova,CA
Summary
Proven track record in ensuring security and safety in high-risk environments with over 8 years of security experience. Skilled in conflict resolution and maintaining order during critical incidents. Proficient in operating surveillance systems and conducting thorough security patrols. Highly experienced in de-escalating conflicts and controlling behaviors with over 15 years of management experience. Background includes monitoring entrances, facility grounds, and closed circuit feeds. Seeking a Qualified Desired Position to utilize expertise in security and management to contribute to a team-oriented environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Armed Security Guard
Parkwest Lotus Casino
Sacramento, CA
01.2024 - Current
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Reduced incidents of theft and vandalism by implementing strict security protocols.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
- Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
- Maintained a safe environment for employees and visitors through diligent access control procedures.
Loss prevention agent/team lead
Vigilant AP
Sacramento
06.2023 - Current
- Apprehending shoplifters
- Opening cases on ORC suspects
- Recovering store, assets
- Training new agents
Armed Security Guard
Patrol Solutions
Roseville, CA
04.2023 - Current
- Investigated reported incidents to protect company assets
- Respond to disturbances and de-escalate the situation at hand
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises
- Patrolled large commercial facility on irregular schedule to look for suspicious activities
Driver/Armed Guard
Blue Knight Security
Sacramento
08.2022 - 10.2023
- Working with the HOA to Patrol East Sacramento taking pictures and dealing with transients
- Patrolling retail establishments and parking garages to make sure there is no vandalism trespassing, car break-ins or forced entry of any kind
- Responding to dispatch calls of noise complaints and trespassing on property
- Monitored building access and identified all officials and employees before authorizing entrance
Armed Guard
The Guard alliance
Sacramento
10.2022 - 06.2023
- Currently contracted with Alhambra water patrolling the facility
- Making sure no transient or criminal activity on site
- Safeguarding property, vehicles, and fence line from vandalism
- Contracted at Northstar shopping center Protecting property and making sure there is no vandalism to property
- Conducted an hourly DAR
- Prepared incident reports as needed
Asset Protection Associate
JCPenney
Sacramento
03.2022 - 04.2023
- Drive down shrink by holding employees accountable and coaching them the proper way to scan all merchandise
- Working in plain clothes and walking the sales floor and making apprehensions on shoplifters
- Maintaining safety and notifying proper channels of safety concerns
- Monitoring CCTV of store operation, employees, customers and vendors activity
- Staying in touch with other stores on ORC, communicating with mall security and Citrus Heights Police Department on BOLO Reports
- Performing store safety reports and store progress reports
- Driving down external and internal theft
- Hazmat Reports
Assistant Security Director
EPIC Security works
San Francisco
01.2018 - 03.2020
- Company Overview: MJM management/, Security Works / S.I.S
- Training new employees on park rules, security and safety procedures
- Working CCTV and training staff on equipment and dispatch responsibilities
- Maintaining communication via two-way radio for the entire park
- Scheduling, training, Coaching and possible termination
- Contracting third-party security companies for special events
- Organizing monthly security meetings with the community and clients
- Conducting weekly safety audit
- MJM management/, Security Works / S.I.S
Head of Security
Mezzanine nightclub
San Francisco, CA
06.2015 - 12.2019
- Maintaining the safety of guest and staff
- Setting up security protocol for special events
- De-escalating situations
- Making sure I put all my Aces in its places
- Kept staff aware of security and safety concerns with regular meetings and drills
- Maintained high levels of alertness throughout shifts
Education
High school diploma -
Milpitas high
Milpitas01.1997
Skills
- Trackforce
- Traktic
- Silvertrak
- Report writing
- Microsoft word
- Excel
- Outlook
- CCTV monitoring
- Access control
- Physical security
- Customer service
- Interviewing internal cases
- Scheduling
Certification
- Expose firearm
- Baton
- Guard card
- Taser
- Chemical agent/Pepper spray
Timeline
Armed Security Guard
Parkwest Lotus Casino
01.2024 - Current
Loss prevention agent/team lead
Vigilant AP
06.2023 - Current
Armed Security Guard
Patrol Solutions
04.2023 - Current
Armed Guard
The Guard alliance
10.2022 - 06.2023
Driver/Armed Guard
Blue Knight Security
08.2022 - 10.2023
Asset Protection Associate
JCPenney
03.2022 - 04.2023
Assistant Security Director
EPIC Security works
01.2018 - 03.2020
Head of Security
Mezzanine nightclub
06.2015 - 12.2019
High school diploma -
Milpitas high