Santana Ogonowski
Amarillo,TX
Summary
Dedicated professional with a strong background in customer service and food safety. Proven ability to ensure satisfaction through effective communication and timely delivery.
Overview
5
5
years of professional experience
Work History
Dasher
DoorDash
Amarillo, Texas
2025.08 - Current
- Delivered food orders promptly to ensure customer satisfaction.
- Navigated efficiently using mobile app to optimize delivery routes.
- Ensured proper handling of food items throughout the entire delivery process.
- Kept vehicle clean and organized for safe transportation of food items.
Optometric Technician
Louisiana Eye & Laser
Alexandria, Louisiana
2024.08 - 2025.02
- Conducted initial patient screenings using autorefractors and visual acuity tests.
- Assisted patients with eye examinations and explained procedures clearly.
- Educated patients on proper contact lens care and usage guidelines.
- Documented patient histories and maintained accurate electronic health records.
- Prepared examination rooms with necessary equipment and supplies.
Car Wash Attendant
Amerishine Car Wash
Alexandria, Louisiana
2024.02 - 2024.04
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Maintained cleanliness of workspace and equipment for safety and efficiency.
- Trained new employees on car wash operations and customer service standards.
Assistant Manager
Domino's Pizza
Alexandria, Louisiana
2021.03 - 2023.12
- Oversaw daily operations, ensuring smooth service and enhancing customer satisfaction.
- Resolved customer complaints promptly to maintain service quality and customer loyalty.
- Trained new team members on procedures and customer service standards, contributing to improved onboarding experience.
- Conducted morning cash counts to ensure register accuracy and stocked registers.
Education
GED -
GED & Me
Remote2026-08
Skills
- Delivery route planning
- Food handling standards
- Cash register operation
- Order processing system
- Customer service
- Effective communication
- Customer communication
- Team collaboration
- Time management
- Electronic health records
- Patient education
- Payment handling
Timeline
Dasher
DoorDash
2025.08 - Current
Optometric Technician
Louisiana Eye & Laser
2024.08 - 2025.02
Car Wash Attendant
Amerishine Car Wash
2024.02 - 2024.04
Assistant Manager
Domino's Pizza
2021.03 - 2023.12
GED -
GED & Me