Santana Randle
Gilbert,AZ
Summary
Licensed Psychiatric Technician with over 16 years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards.Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Behavioral Health Technician
Valleywise Health
06.2018 - Current
- Improved patient outcomes by implementing evidence-based behavioral interventions and therapeutic activities that promoted skill-building, self-awareness and strategies.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Took patient blood pressure, monitored vital signs and pulse rate, reporting findings in health charts and managed patient behavior.
Psychiatric Technician
Arizona State Hospital
01.2017 - 06.2018
- Serve as a psychiatric technician for forensic and civil unit for patient who carry dual diagnosis
- Facilitate groups with patients to promote a positive and a therapeutic balance in a patient’s recovery
- Assess administer vital signs to ensure and promote quality health care to patients
- Assist patients with their daily and basic needs
- Utilize bilingual skills by helping patients communicate with the charge nurse and med nurse.
Patient Care Assistant
Dublin Springs Hospital
10.2014 - 11.2016
- Worked as a Patient Care Assistant for individuals who are Severely Mentally Disable, Elderly challenged, and addictive patients with polysubstance issues
- Contributed a positive environment to patients to achieve their short and long term goals in Treatment
- Facilitated various treatment groups to patients to succeed in the therapeutic process and achieve their long term treatment goals
- Administered and assessed vital signs to ensure physical health and quality of care
- Encouraged and coached patients on the values of treatment groups and progressive recovery during the therapeutic process.
Therapeutic Program Worker
State of Ohio /Twin Valley Behavioral Health
01.2008 - 02.2016
- Served as a therapeutic program worker for patients who are Severely Mentally Disabled
- Assisted patients with Adult Level of Care skills
- Collaborate with psychiatric support staff to ensure quality of care
- Utilize bilingual skills to assist and communicate with Hispanic patients
- Administer vital signs to patients for continuity of care.
Education
Masters of Science - Psychology
University of Phoenix
10.2009
Spanish Media and Language -
Walsh University
01.2004
Bachelor of Arts - Psychology
The University of Akron
Akron, OH12.1997
Skills
- Spanish Proficient
- Trained in CPR
- Microsoft Word and Excel Proficient
- Received “Thinking for A Change” by National Institute of Corrections (NIC)
- Received certificate of completion by Access Interpreters for a Medical Spanish Communicator
- Crisis Intervention Training (CIT)
- Behavior monitoring
- Emergency Response
- Treatment management
- Regulatory Compliance
- Mobility Assistance
- Vital Signs Documentation
Languages
Spanish
Elementary
Timeline
Behavioral Health Technician
Valleywise Health
06.2018 - Current
Psychiatric Technician
Arizona State Hospital
01.2017 - 06.2018
Patient Care Assistant
Dublin Springs Hospital
10.2014 - 11.2016
Therapeutic Program Worker
State of Ohio /Twin Valley Behavioral Health
01.2008 - 02.2016
Masters of Science - Psychology
University of Phoenix
Spanish Media and Language -
Walsh University
Bachelor of Arts - Psychology
The University of Akron
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