Santana Rivera
Summary
Kind and reliable healthcare professional with expertise treating patients, talking with doctors, and working in fast-paced clinics. Organized, detail-oriented, and collaborative. Dedicated to patient safety, quality care, and satisfaction. Lab technician proficient in specimen processing and patient support, with a background in caregiving and front office coordination. Excellent at managing urgent lab orders and working with medical professionals to improve patient outcomes. Effective organizational and communication abilities boost efficiency in dynamic environments.
Overview
4
4
years of professional experience
Work History
Family Caregiver
Family Care Giver
Santa Clarita, California
12.2025 - Current
- Provided full-time care and transportation for family members recovering from serious injuries.
- Coordinated medical appointments and managed daily caregiving responsibilities.
- Maintained organization, communication, and time-management skills
Lab tech assistant - ED
Henry Mayo Newhall Hospital
Santa Clarita
09.2025 - 12.2025
- Collected blood samples via venipuncture and capillary draws.
- Labeled and processed specimens according to hospital and CLIA standards.
- Responded swiftly to stat lab orders from ER providers and nurses, ensuring timely diagnosis and treatment.
- Coordinated with nurses, physicians, and lab personnel to prioritize and expedite urgent tests for critical patient care.
- Assisted with rapid-turnaround testing during trauma activations and critical cases, contributing to effective emergency response.
- Supported safe specimen collection from unstable or combative patients.
Extern Phlebotomist
Adventist Medical Health Hospital
Simi Valley
03.2025 - 03.2025
- Conducted 50-150 successful venipunctures on diverse populations, including pediatric, adult, geriatric, and difficult draws, enhancing patient care and procedural efficiency.
- Executed routine venipunctures and capillary punctures under supervision for diverse patient populations, ensuring comfort and safety during procedures.
- Identified patients with a two-step verification process and labeled specimens to maintain accuracy in tracking and minimize errors.
Server
Finney's Crafthouse
Stevenson Ranch
03.2024 - 01.2025
- Managed multiple tables while prioritizing guest needs in fast-paced environment.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed guest orders and addressed special requests efficiently.
Front Office Coordinator
Dr. Ali Mogharei
Santa Monica, California
12.2022 - 01.2024
- Maintained organized patient records and documentation.
- Collaborated with medical staff to streamline office workflows.
- Performed administrative support tasks, completing duties within required timeframes.
- Ensured accuracy of data entry into the computer system.
Education
High School - Psychology
Saugus High School
Santa Clarita06-2022
Some College (No Degree) - Nursing
College of The Canyons
Santa Clarita04-2026
Skills
- Laboratory safety
- Quality assurance
- Laboratory techniques
- Specimen handling
- Patient care
- Basic life support
- Time management
- Critical thinking
- Team collaboration
- Effective communication
Projects
Certified Phlebotomist Technician 1 (CPT 1), California Department of Public Health, SoCal Phlebotomy Institute, Completed state-approved training program including didactic coursework and live puncture practice., Certified to perform venipuncture and skin puncture procedures in accordance with California law.
Awards
- CPR certified
- Certified Phlebotomist
Timeline
Family Caregiver
Family Care Giver
12.2025 - Current
Lab tech assistant - ED
Henry Mayo Newhall Hospital
09.2025 - 12.2025
Extern Phlebotomist
Adventist Medical Health Hospital
03.2025 - 03.2025
Server
Finney's Crafthouse
03.2024 - 01.2025
Front Office Coordinator
Dr. Ali Mogharei
12.2022 - 01.2024
High School - Psychology
Saugus High School
Some College (No Degree) - Nursing
College of The Canyons