Santana Thompson
Tucson ,AZ
Summary
Proactive and dedicated, I excelled at Shake Shack by mastering both front and back-of-house operations, significantly enhancing team efficiency and safety. My knack for problem-solving and exceptional customer service, coupled with a positive attitude, drove our success. Skilled in cash handling and training, I consistently contributed to an engaging and productive work environment. I worked paycheck to paycheck to save up enough to go back to college.
Overview
1
1
Certification
Work History
Shake Shack Team Member
Shake Shack
New York, NY
07.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked on Cash Register.
- Managed FOH duties and filled in when needed for BOH duties.
Education
Bachelor Of Business Administration And Management - Social Media Marketing
University of Arizona
Tucson, AZSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Training and mentoring
- Order preparation
Certification
Food Handlers Certification
Timeline
Shake Shack Team Member
Shake Shack
07.2024 - 12.2024
Bachelor Of Business Administration And Management - Social Media Marketing
University of Arizona