Santana Eduardo Posada
Carrollton,TX
Summary
Reliable Inventory Manager bringing expertise in receiving, storage and document management. Natural leader, communicator and problem-solver experienced in completing audits and submitting reports. Focused on keeping inventory current and at optimal levels.
Preforming various positions over the years in the company, like Outside sales and in store sales to.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Inventory Manager
Armstrong McCall Beauty Supply
12.2010 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Built and nurtured positive working relationships with vendors and suppliers.
- Established re-order points and monitored supplier performance.
- Minimized product obsolescence through proactive identification of slow-moving items and implementation of targeted sales strategies.
Billing Clerk
Armstrong McCall Beauty Supply
11.2009 - 12.2010
- Executed billing tasks and recorded information in company databases.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Developed strong relationships with clients by providing exceptional customer service during phone calls regarding billing matters.
- Processed customer refunds and adjustments according to company policies.
- Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
- Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
Distributor Sales Consultant
Armstrong McCall
12.1999 - 11.2009
- Monitored competitor activities within the area to identify potential threats or opportunities for growth.
- Assisted clients in selecting appropriate products based on their unique needs and preferences, ensuring a high level of satisfaction.
- Generated leads through networking events, trade shows, referrals, and cold calling initiatives.
- Organized and conducted informative product demonstrations, resulting in increased interest among potential customers.
- Enhanced product knowledge through continuous training sessions, staying up-to-date on industry trends and product offerings.
- Implemented effective sales strategies to optimize sales performance within the assigned territory.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
Bank Teller
Banamex
12.1989 - 10.1995
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Education
GED -
Dallas School District
Dallas, TX11.2001
Skills
- Decision-Making
- Warehouse Management
- Paperwork reviewing
- Critical Thinking
- Initiative and Self-Motivation
- Customer Relationship Management
- Customer Service
- Listening Skills
- Reliable and punctual
- Dependable and Responsible
- Exceptional customer service
- Goal-Oriented
Certification
- Licensed Real estate sales agent - Nov 2019 up to nov 2023
- Licensed cosmetology Licensed - 2005-2024
Languages
Spanish
Native or Bilingual
Timeline
Inventory Manager
Armstrong McCall Beauty Supply
12.2010 - Current
Billing Clerk
Armstrong McCall Beauty Supply
11.2009 - 12.2010
Distributor Sales Consultant
Armstrong McCall
12.1999 - 11.2009
Bank Teller
Banamex
12.1989 - 10.1995
GED -
Dallas School District
- Licensed Real estate sales agent - Nov 2019 up to nov 2023
- Licensed cosmetology Licensed - 2005-2024
Similar Profiles
Elexus FavorsElexus Favors
Sales Associate at Armstrong McCall Beauty SupplySales Associate at Armstrong McCall Beauty Supply
Kim HarmonKim Harmon
Retail Store Manager at Armstrong McCall Beauty SupplyRetail Store Manager at Armstrong McCall Beauty Supply
Kim HarmonKim Harmon
Franchise Operations Manager at Armstrong McCall Beauty SupplyFranchise Operations Manager at Armstrong McCall Beauty Supply