Santara Wenzy
Houston,Texas
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
11
11
years of professional experience
Work History
Receptionist Administrator
New Beginnings Obstetrics And Gynecology
Houston, TX
03.2022 - Current
- Managed the distribution of incoming mail, faxes, and packages.
- Displayed professional standards at reception desk to impress visitors.
- Handled diverse needs for clients in-person, by phone or through email.
- Assisted with administrative tasks such as data entry into company databases.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Scheduled appointments and maintained calendars for staff members.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Managed office cleaning and sanitizing to comply with infection control protocols.
Call Agent
Convergent Outsourcing
Houston, Texas
03.2017 - 01.2022
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Answered customer questions regarding account discrepancies or problems.
- Utilized skip tracing techniques to locate hard-to-find debtors.
- Advised customers on methods of avoiding future delinquencies through budgeting techniques.
- Maintained confidentiality and adhered to FDCPA regulations during collections.
Teacher
Primrose Schools
Pearland, Texas
07.2013 - 03.2017
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Prepared educational materials and resources that support curriculum objectives.
Front Desk Receptionist
Remax Real Estate
Pearland, TX
01.2015 - 03.2017
- Greeted customers and provided assistance with selecting the right product for their needs.
- Followed up with customers after scheduled appointments were completed.
- Scheduled appointments for customers based on their availability.
Education
High School Diploma -
James Madison High School
Houston, TX08-2008
Skills
- Reception area maintenance
- Multi-line phone operation
- Fee collection
- Travel arrangements
- Supply management
- Meeting support
- Appointment setting
- Mail routing
- Call handling
Timeline
Receptionist Administrator
New Beginnings Obstetrics And Gynecology
03.2022 - Current
Call Agent
Convergent Outsourcing
03.2017 - 01.2022
Front Desk Receptionist
Remax Real Estate
01.2015 - 03.2017
Teacher
Primrose Schools
07.2013 - 03.2017
High School Diploma -
James Madison High School
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