Sante Owens

• Maintained inventory of office supplies and placed orders.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Managed filing system, entered data and completed other clerical tasks.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Volunteered to help with special projects of varying degrees of complexity.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Assisted coworkers and staff members with special tasks on daily basis.

Maintained appropriate filing of personal and professional documentation.

• Displayed absolute discretion at handling confidential information.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
• Reported social media performances and engaged with digital communities to build positive regard for company.
• Encouraged audience engagement and shared information about product launches and current promotions.
• Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
• Maintained company's online social presence and created branded communications for social media campaigns.
• Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
• Maintained company's social media presence by posting messages, answering posts, and monitoring responses.

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.
• Collaborated with team members to complete orders.
• Took orders, prepared meals, and collected payments.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Followed food safety protocols and best practices as instructed by ServSafe training.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Utilized POS system to receive and process food and beverage orders.