Summary

Overview

Work History

Education

Skills

Personal Information

Timeline

Santecia Dobbs

Hamtramck,MI

Summary

A full time position where I can obtain more qualities, use my leadership, team building, budgeting, organizing and Kaizen skills.

Overview

years of professional experience

Work History

Home Health Care Aide/Med Tech

ADVISACARE HEALTHCARE SOLUTIONS, INC.

12.2023 - 01.2025

Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
Assisted with daily activities such as bathing, dressing, grooming, and medication administration
Monitored vital signs and reported any changes or concerns to the healthcare team
Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
Managed medical appointments and transportation logistics for patients to ensure timely access to healthcare services
Documented patient observations accurately in medical records, including changes in condition or behavior
Provided emotional support to patients and their families during challenging times
Administered medications according to physician instructions while adhering to proper dosage guidelines
Ensured infection control protocols were followed at all times when providing care
Aided in wound care management including cleaning wounds under supervision from nursing staff
Assisted bedridden patients with turning schedules every XX hours to prevent bedsores
Provided companionship through engaging conversations or recreational activities tailored towards each patient's interests
Demonstrated empathy while supporting individuals coping with chronic illnesses or end-of-life situations
Closely monitored medication supplies for expiration dates or low stock levels; promptly restocked medications when necessary
Supported patients in maintaining personal hygiene, including oral care, grooming, and toileting assistance

Quality Control Technician

Hollingsworth Logistics

02.2023 - 12.2023

Performed quality control tests on raw materials, intermediate products, and finished goods to ensure compliance with industry standards
Maintained accurate records of test results, ensuring data integrity and traceability for regulatory purposes
Identified deviations from specifications and promptly reported any non-conforming products or processes to the appropriate personnel
Collaborated with production teams to investigate root causes of quality issues and implement corrective actions
Calibrated and maintained laboratory equipment according to established procedures to ensure accuracy of test results
Participated in internal audits to assess compliance with quality management systems and identify areas for improvement
Assisted in the development of standard operating procedures (SOPs) for quality control testing methods
Investigated customer complaints related to product quality, conducted thorough analyses, identified root causes, and recommended corrective actions
Collaborated with suppliers on resolving quality issues by conducting supplier audits, implementing corrective actions plans, or participating in supplier development programs
Audited manufacturing processes periodically to verify adherence to established protocols
Trained new lab technicians on quality control procedures, equipment operation, and safety protocols

Quality Administrator

Staffing Synergies

09.2022 - 01.2023

Maintained accurate documentation of all quality control activities, including test results, equipment calibration records, and standard operating procedures (SOPs)
Participated in internal audits to assess compliance with Good Manufacturing Practices (GMP) regulations
Assisted in the investigation of customer complaints related to product quality by conducting root cause analysis and implementing preventive measures
Provided training to laboratory personnel on proper sampling techniques, testing methods, and adherence to quality control protocols
Identified opportunities for process improvement within the QC department by analyzing workflow inefficiencies or bottlenecks
Performed trend analysis on quality control data to identify recurring issues or areas requiring process improvement
Investigated out-of-specification results through root cause analysis, implemented corrective actions, and verified effectiveness of solutions

Site Quality Coordinator

Dematic

07.2022 - 09.2022

Conducted regular audits of manufacturing processes to identify areas for improvement and optimize efficiency
Trained and mentored new quality inspectors on inspection techniques, quality standards, and documentation requirements
Created comprehensive inspection reports detailing findings, trends, and recommendations for process improvements
Performed visual inspections, measurements, tests, and sampling of materials or finished products according to specifications
Maintained accurate records of all inspections performed including test results, deviations from specifications, rework activities etc
Collaborated with engineering teams to develop and implement effective quality control plans for new product launches
Conducted regular meetings with production teams to address any quality concerns or issues, ensuring prompt resolution
Led the implementation of a digital documentation system for recording inspection results, reducing paperwork by XX%

Quality Control Inspector/Site leader/Material Handler

Staffworks Group

05.2018 - 04.2022

As a Quality Control Inspector Site Leader it was my duty to ensure the following:
That I was fully staffed with highly motivated employees prepared to work
Train all inspectors
Recording a Data and creating ICHARTS for our customers
Communicate with the customer on a daily basis to make sure their needs were being met and to address any concerns they may have
Complete audits every hour
Track shipment times and quantity of both inbound and outbound material
Prepared material for the production line
Recorded all part and serial numbers during the safe launch process

Project Supervisor

Stratosphere Quality

05.2014 - 02.2018

As a Project Supervisor I was required to do the following:
Start up projects
Attend kickoff meetings
Creating work instructions
Have daily contact with all customers
Timekeeping for all employees on my team
Data Entry
Create I Charts
Make sure my team was working at a sufficient flow to meet shipping requirements
In process Audits

Line Assemble

WOLVERINE PACKING COMPANY

04.2014 - 05.2014

Packaging direct mail and made sure the product count was correct after each task
Worked at a fast and steady pace
On time and dependable
Worked independently in a professional manner

Assistant Manager

Liberty Tax Service

01.2008 - 04.2013

Trained a class of 50 students and hired 25 of them as tax preparers
I then supervised a office with 9 employees in a 8hr period
I displayed excellent leadership and customer service
I also prepared tax returns, used basic computer skills, filed paperwork in alphabetical order and ensured the privacy of all of our customers information
Accountable for audits
Bank deposits
Payroll
Trained and hired staff to deliver excellent service to customers

Crew

Balfour Restoration

03.2011 - 07.2011

Cleaned water and debris out of commercial buildings after a natural disaster
Removed damaged furniture, sanitized undamaged equipment and all walls and floors to create a clean environment