SANTERRA BENNETT
Sebring,FL
Summary
I am a qualified individual with 6 years of customer service experience going above and beyond. Followed by 2 years of leadership experience leading teams to their full potential.
Overview
7
7
years of professional experience
Work History
Grocery Stocker
Walmart
03.2024 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Backhouse lead
BURLINGTON
01.2020 - 01.2023
- Helped manage staff, preparing work schedules and assigning specific duties
- Perform sale floor work, such as greeting, assisting customers or checking inventory.
Associate
PUBLIX
01.2019 - 01.2020
- Handled money transaction, and returns
- Assisted in restocking items in back of house and front of house
- Assisting customers with looking for items and assisting to vehicles.
Front Office Receptionist
YMCA
01.2017 - 01.2019
- Experience in managing a high-volume front desk, greeting and assisting visitors and clients
- Excellent interpersonal skills, ensuring a positive and welcoming atmosphere for all visitors and staff
- Provided exceptional customer service, resulting in a 95% customer satisfaction rate.
Education
HIGH SCHOOL DIPLOMA -
Sebring high school
Skills
- Problem Solving
- Leadership
- Multitasking
- Conflict Resolution
- Patience
- Heavy Lifting
- Workplace Safety
- Pallet Jack Operation
- Pricing and Signage Updates
- Customer Service
- Money handling abilities
Timeline
Grocery Stocker
Walmart
03.2024 - Current
Backhouse lead
BURLINGTON
01.2020 - 01.2023
Associate
PUBLIX
01.2019 - 01.2020
Front Office Receptionist
YMCA
01.2017 - 01.2019
HIGH SCHOOL DIPLOMA -
Sebring high school
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