Santhosh George
Naperville,IL
Summary
Dynamic technology leader with a strong background in software engineering management and Agile methodologies. Demonstrated success in leading cross-functional teams to deliver impactful technology modernization projects. Equipped with an M.S. in IT Project Management and various technical certifications, skilled in aligning business needs with high-quality solutions to enhance ROI. Focused on mentoring teams and driving transformative initiatives that support organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Engineering
Alight Solutions
Chicago, USA
10.2021 - Current
- Led end-to-end application development, mentoring and managing a global team of over 50 professionals.
- Spearheaded design initiatives to modernize Health and Wealth Benefit platforms for over 30 million participants.
- Ensured timely delivery of high-profile initiatives, managing resources, timelines, and budgets to exceed performance targets.
- Delivered leadership on development of client-facing ASP.Net/MVC applications and Dynamics 365 CRM solutions.
- Provided guidance for 12 cross-functional scrum teams, fostering iterative delivery of customer-focused solutions.
- Developed IT strategies aligned with business objectives, defining annual roadmaps and budgets.
- Managed IT vendor relationships and led technology initiatives to enhance communication with external stakeholders.
- Executed projects resulting in improved product development processes and overall operational efficiency.
Application Development Manager
AON
Chicago, USA
06.2015 - 09.2021
- Delivered roadmap projects for $10B enterprise using Agile methodologies to enhance responsiveness and time-to-market.
- Provided comprehensive progress reports to stakeholders, ensuring project transparency and alignment.
- Maximized team performance and project efficiency through deployment of Agile methodologies.
- Established strong relationships within teams to foster collaboration and trust.
- Played key role in creating an onshore-offshore model to meet operational goals.
- Recruited, trained, and supervised IT staff in ASP.net, MVC, C#, D365, and full stack development frameworks.
Senior Technical Lead / Architect
Jones Lang LaSalle
Chicago, USA
03.2008 - 06.2015
- Built internal and external facing web applications, utilizing SOA and Restful APIs.
- Developed and maintained SSIS packages for data integration.
- Built, trained, and managed a dynamic team of local and offshore developers, including technical resources and analysts.
Technical Manager / Tech Lead /Software Engineer
UST Global
Chicago, USA
09.2000 - 02.2007
- Strategically steered achievement of complex business requirements in collaboration with senior managers and client stakeholders.
- Developed various applications for Fortune 500 companies.
Education
Master of Science - IT Project Management
DePaul University
Chicago, IL06-2012
Bachelor of Electronics -
COCHIN UNIVERSITY OF SCIENCE & TECHNOLOGY
08.2000
Skills
Leadership and management skills
- Technology leadership
- IT roadmap planning
- Project/program management
- Staff hiring, training, and retaining
- Digital transformation
- ITIL
- Budget control
- Cross-functional integration
- Agile transformation t
Technical skills
- Cloud enabling
- Microservices
- Systems design and integration
- Solutions architecture
- Data and application integration
- Azure DevOps
- CI/CD
- Restful API
- AI/ML
- Microsoft Azure
- Test-driven development
- Automation
- SDLC
- D365 CRM
- Microsoft Net, C#, Python
Accomplishments
- I led the automation of a high-volume document processing job to minimize human in the loop using low-code/ no-code Appian solution and Azure OpenAI to save $1.2 m annually.
- I led the successful rollout of GitHub Copilot, resulting in a 30% boost in developer productivity and a 25% reduction in repetitive coding effort. The initiative improved onboarding speed and developer satisfaction across teams. It positioned our organization to deliver faster, higher-quality software with greater consistency.
- Recognized as a key decision-maker to execute the integration from AON to Alight while modernizing key applications and platforms, as well as completing the migration ahead of time to save $3 million in Transition Service Agreement (TSA) costs. Migrated the platform from on premise to Azure cloud.
- Established a plan-build-run model within IT delivery to cater to increasing business needs with improved quality and efficiency and assisted the IT team in exceeding SLA across a four (4)- year timeframe to reduce the cost of maintenance and support by 30%.
- Reduced Time-to-Market from three (3) months to one (1) month, feedback loops from four (4) to two (2) weeks, and leaked defects by 85% by driving Agile transformation initiatives to mobilize the mind-shift change needed from a ScrumFall model to Scrum and piloted two (2) top-performing teams and scaled the success to 12 teams.
- Established a Global Capability Team of 30+ team members in India to reduce the contractor head count with a target to save $1 million annually.
- Consistently support application and platform development needs for a $200-million-revenue Retiree Health business, and achieved zero downtime for the entire year.
Certification
- SAFe 5 Agilist Certification - Scaled Agile, Inc.
- Information Technology Infrastructure Library (ITIL) v.3
- Microsoft Azure Fundamentals (AZ-900)
- Designing and Implementing a Microsoft Azure AI Solution (AI-102)
- Project Management Professional (PMP) - 2010 - 2021
- Harvard ManageMentor Certification
Timeline
Director of Engineering
Alight Solutions
10.2021 - Current
Application Development Manager
AON
06.2015 - 09.2021
Senior Technical Lead / Architect
Jones Lang LaSalle
03.2008 - 06.2015
Technical Manager / Tech Lead /Software Engineer
UST Global
09.2000 - 02.2007
Master of Science - IT Project Management
DePaul University
Bachelor of Electronics -
COCHIN UNIVERSITY OF SCIENCE & TECHNOLOGY