Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santiago Llaca

Madison

Summary

Highly skilled and adaptable professional with a strong background in training and development. Demonstrated ability to enhance team performance through the design and implementation of comprehensive training modules that align with organizational goals. Known for fostering collaborative work environments and effectively adapting to evolving needs. Exceptional communication and leadership skills enable effective engagement with colleagues and drive success in dynamic environments.

Overview

5
5
years of professional experience

Work History

Lead Trainer

Building Manager
06.2023 - Current
  • Company Overview: University of Wisconsin-Madison campus
  • As a Building Manager I am in charge of 3 different buildings in the University of Wisconsin-Madison campus
  • Each one of them was open to the public and I was in charge of making sure that meeting rooms were setup, making sure that all building policies are being upheld by patrons, as well as dealing with police and other potential security concerns
  • Building functions also falls under our description
  • They can range from counting cash, making sure a cash machine is working correctly, working with the police and fire department when there is a fire or a fire alarm, along with other emergencies, dealing with resetting elevators and water pumps
  • On top of those responsibilities I am also tasked with training the new hires and making sure that they complete an extensive checklist, while making sure they understand procedures and are competent while performing them
  • University of Wisconsin-Madison campus

Teens Welfare Monitor

Summer Camp Monitor
06.2024 - 08.2024


  • As a welfare monitor, I was involved in taking care of all of the issues that may happen during the summer camp involving campers
  • The problems can span from dealing with grief from some family members passing away while they are at camp, coping with homesickness, some strongly worded arguments between themselves, or stopping some behavior that should not happen at all
  • I was with the kids 20 hours a day doing the activities for the day
  • I was in charge of leading sports sessions with a group of campers ranging from 10-17 campers
  • During the camp, I was always on my toes as I had no idea what would happen each day
  • I had time to be able to prepare, along with destress and look forward to the day, as each day had to be better than the last to make sure that the campers would be able to have the best summer ever

Event service worker

Event services coordinator
03.2023 - 05.2023
  • As an event service worker I was in charge of making rooms to spec with client requests for the event layout they are planning to use
  • I am also in charge of making sure that events are going as planned and if there are any sudden changes that need to be made, or some issues AV, I am to fix them in a timely manner

Sandwich Artists

Subway
06.2022 - 08.2022
  • At subway I was in charge of taking care of the customers while also making sure that all of the daily tasks were taken care of
  • That being restocking chips, drinks, preparing bread for the next day, mopping, sweeping, and closing the cash register, along with other small things
  • I worked alone at that store so I got used to being under constant pressure and not losing my cool

Team Member

Carson's Market
10.2021 - 12.2021
  • As a team member at Carson's Market I would give the customers the selected food items they would want from the menu
  • I would also be in charge of restocking some small food items such as chips, icecream, etc
  • Once the market was closed all of the team members would be in charge of performing closing, which included sweeping, mopping, returning plates, etc

Merchandise revisor

Grupo Logix
06.2020 - 08.2020
  • During my time in this job I revised the merchandise that we received by UPS and FedEx
  • We had to make sure to match the invoice with what was in the packages
  • After the revision I emailed the customer letting them know that the package has arrived and has everything that they have ordered
  • Also Expanded into having a few quickbooks entries
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Volunteer

Coronado Camp
06.2019 - 07.2019
  • During my time as a volunteer I managed to make a deep connection with the class I was taking care of, while also making sure to have all the activities planned out for the day

Education

Industrial Engineering -

University of Wisconsin Madison
05.2025

HighSchool -

Coronado HighSchool
01.2021

Skills

  • Teamwork
  • Ability to work under pressure
  • Bilingual
  • Flexibility
  • Understanding of lean management
  • Knowledge in EMS
  • Knowledge in 7point
  • Training delivery
  • Proficient in Word
  • Proficient in Excel
  • Assessment creation
  • Training and mentoring

Timeline

Teens Welfare Monitor

Summer Camp Monitor
06.2024 - 08.2024

Lead Trainer

Building Manager
06.2023 - Current

Event service worker

Event services coordinator
03.2023 - 05.2023

Sandwich Artists

Subway
06.2022 - 08.2022

Team Member

Carson's Market
10.2021 - 12.2021

Merchandise revisor

Grupo Logix
06.2020 - 08.2020

Volunteer

Coronado Camp
06.2019 - 07.2019

HighSchool -

Coronado HighSchool

Industrial Engineering -

University of Wisconsin Madison

Similar Profiles

CREATE PROFILE
Santiago Llaca