Santi Williams
Santa Barbara,CA
Summary
Professional tradesperson with deep expertise in glazing, specializing in installation and repair of glass structures. Known for collaborative approach and commitment to achieving outstanding results. Reliable and adaptable, with skills in precision cutting, fitting, and sealing of glass.
Overview
2027
2027
years of professional experience
Work History
Lead Glazier
SGT Glass
Santa Barbara, CA
2022 - Current
- Installed glass panes in up to 10 residential projects/week
- Supervised team in glass installation and repair projects, ensuring quality and safety standards.
- Trained junior glaziers on techniques for cutting, fitting, and installing glass products.
- Coordinated workflow to optimize efficiency in project timelines and resource allocation.
- Managed inventory of materials, reducing waste through effective tracking systems.
- Collaborated with architects and contractors to deliver customized glazing solutions.
- Resolved client inquiries regarding glass specifications and installation procedures promptly.
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Implemented quality control checks throughout the course of each project, identifying issues early on to prevent costly rework later in the process.
- Handled customer inquiries promptly and professionally, addressing any concerns to promote customer satisfaction.
- Improved project efficiency by effectively managing a team of glaziers and prioritizing tasks.
- Communicated regularly with clients regarding project updates, addressing concerns promptly to maintain strong relationships.
- Built strong relationships with clients through exceptional communication skills and attention to detail, resulting in repeat business and referrals.
- Mentored junior glaziers, providing hands-on training to improve their skills and knowledge in glazing techniques.
- Operated cutting and shaping tools to fabricate glass components efficiently.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Fabricated and installed required hardware and moldings for glass installations.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Repaired and installed mirrors, table tops, showers and mirrored wardrobe doors.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email, or in person.
- Collaborated with team members to complete installations on schedule without compromising quality.
- Maintained tools and equipment, ensuring optimal performance and safety compliance.
- Trained new employees on best practices for glass handling and installation techniques.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
Lead Glazier
Ocean Glass & Screen
Santa Barbara, CA
2016 - 2022
- Supervised team in glass installation and repair projects, ensuring quality and safety standards.
- Trained junior glaziers on techniques for cutting, fitting, and installing glass products.
- Coordinated workflow to optimize efficiency in project timelines and resource allocation.
- Contributed to business objectives and project management tasks on over 10 projects a week from conceptualization to completion.
- Implemented process improvements to enhance accuracy in measurements and installations.
- Managed inventory of materials, reducing waste through effective tracking systems.
- Collaborated with architects and contractors to deliver customized glazing solutions.
- Resolved client inquiries regarding glass specifications and installation procedures promptly.
- Implemented quality control checks throughout the course of each project, identifying issues early on to prevent costly rework later in the process.
- Handled customer inquiries promptly and professionally, addressing any concerns to promote customer satisfaction.
- Improved project efficiency by effectively managing a team of glaziers and prioritizing tasks.
- Communicated regularly with clients regarding project updates, addressing concerns promptly to maintain strong relationships.
- Troubleshot complex problems with glass installation or repair projects, implementing creative solutions to keep projects on track.
- Built strong relationships with clients through exceptional communication skills and attention to detail, resulting in repeat business and referrals.
- Enhanced client satisfaction by ensuring timely completion of projects and maintaining high-quality workmanship.
- Managed inventory control for tools and materials, optimizing stock levels to reduce costs and prevent delays in project timelines.
- Negotiated contracts with vendors to secure competitive pricing on materials without sacrificing quality.
- Conducted site visits to assess potential project requirements, providing accurate quotes based on labor hours and materials needed for completion.
- Monitored work site operations and safety to prevent hazards and cultivate efficiency.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email, or in person.
- Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
Glazier
J & L Glass
Santa Barbara, CA
2010 - 2016
- Installed glass panels in residential and commercial buildings with precision and care.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Fabricated and installed required hardware and moldings for glass installations.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Ensured long-lasting results by properly sealing joints using appropriate caulking materials during the installation process.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Increased efficiency in the installation process through effective teamwork and communication with colleagues.
- Completed complex glazing projects within tight deadlines while maintaining high-quality standards.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Operated tools such as glass cutters, drills, and suction cups efficiently.
- Collaborated with team members to ensure safe handling of glass materials.
- Assisted in measuring and cutting glass according to project specifications.
- Maintained clean work areas to uphold safety standards and efficiency.
- Implemented best practices for secure installation techniques to enhance durability.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Utilized problem-solving skills to address any challenges encountered during the installation or repair processes efficiently.
Glazier Assistant
Fuller Paint And Glass
Ventura, CA
2004 - 2009
- Improved workflow processes by implementing efficient material handling methods during installations.
- Collaborated with architects, designers, and contractors to develop custom solutions for clients'' specific needs.
- Assisted clients with selecting appropriate types of glass based on their specific design preferences, budget constraints, and functional requirements.
- Optimized workflow by performing routine maintenance on equipment to prevent downtime from malfunctions or breaks.
- Excelled at multitasking, managing multiple projects simultaneously while maintaining a high level of quality and customer satisfaction.
- Displayed exceptional problem-solving abilities when faced with challenging installations or unforeseen issues that arose during the course of a project.
- Achieved consistent results while working under pressure to meet tight deadlines in a fast-paced environment.
- Demonstrated strong work ethic by regularly volunteering for overtime and taking on additional responsibilities when needed.
- Demonstrated attention to detail while repairing or replacing damaged glass, resulting in satisfied customers and repeat business.
- Increased efficiency by maintaining organized workspaces, ensuring tools were readily available for use when needed.
- Supported team members in maintaining safety protocols during installation processes.
- Maintained tools and equipment for optimal performance during installations.
- Oversaw inventory management, ensuring adequate supplies for ongoing projects without delays.
- Enhanced customer satisfaction by accurately measuring and cutting glass for various projects.
Education
High School Diploma -
San Marcos High School
Santa Barbara, CA06.1999
Skills
- Glass Installation and repair
- Sealant application
- Expert glass cutting
- Custom glass design
- Advanced glazing techniques
- Strong mathematical skills
- Safety conscious
- Reliable and consistent
- Safety Compliance
- Quality Assurance
- Problem Solving
- Time Management
- Team Collaboration
- Customer Service
- Excellent work ethic
- Measurement accuracy
- Power tools handling
- Customer service
Languages
Spanish
Professional Working
Timeline
Lead Glazier
SGT Glass
2022 - Current
Lead Glazier
Ocean Glass & Screen
2016 - 2022
Glazier
J & L Glass
2010 - 2016
Glazier Assistant
Fuller Paint And Glass
2004 - 2009
High School Diploma -
San Marcos High School