Santia Burnett

Dedicated assistant skilled at offering high-level administrative support to senior-level staff. Experience in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

• Ability to communicate and deal effectively with individuals at various levels of responsibility and from diverse and different backgrounds.
• Able to meet multiple deadlines across broad project tasks, utilizing existing manpower with consideration given to staff strengths and weaknesses.
• Committed to organization’s goal.
• Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
• Mastered the ability to follow instructions and carry out work projects in various administrative areas, such as budget and finance, space planning and management, general administration, and quality/productivity planning without immediate supervision.
• Proven ability to successfully manage, supervise and lead teams to accomplish organizational goals.
• Respond effectively to the most sensitive inquiries or complaints.
• Superior organizational skills both administratively and orally.
• Years of successful day-to-day experience combined with management and supervision of team, meeting long and short-term organizational goals.

• Girl Scouts of America

Cafe Embassy

• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
• Greeted customers and clients to create welcoming atmosphere.
• Assisted team with operational policies and procedures to drive services.
• Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
• Non-for profit