Santiago Abarca Colina
Denver,CO
Summary
Throughout my professional career, I’ve strengthened my leadership, decision-making, and problem-solving skills by managing schedules in high-pressure environments. Leading a team has helped me develop coaching and conflict resolution abilities, while working with advanced scheduling systems has expanded my technical expertise. This position has also given me a broader understanding of airline operations, regulatory compliance, and strategic workforce planning, preparing me for growth into higher-level leadership roles.
Overview
5
5
years of professional experience
Work History
Coordinator Crew Scheduling
Frontier Airlines
10.2023 - Current
- Provided a deep understanding of airline operations, flight regulations (FAA, ALPA), and contractual agreements.
- Built supervisory and coaching skills by leading a team of schedulers and guiding flight crew through changes.
- Developed problem-solving skills through handling irregular operations (IRROPS) like weather, crew shortages, or mechanical delays.
Sales Associate
Hennes & Mauritz
05.2023 - 10.2023
- Enhanced customer engagement through personalized service and product knowledge.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Assisted in inventory management, monitoring stock levels and conducting audits.
Passenger Service Agent
Menzies Aviation
02.2021 - 12.2022
- Assisted passengers with check-in procedures and baggage handling.
- Provided information on flight schedules, gate assignments, and services available.
- Managed customer inquiries and resolved issues to enhance passenger experience.
- Collaborated with team members to ensure timely boarding processes.
Education
Bachelor of Science - Finance
University of Colorado Denver
Aurora, CO05-2026
Skills
- Multitasking and organization
- Strategic planning
- Schedule management
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Coordinator Crew Scheduling
Frontier Airlines
10.2023 - Current
Sales Associate
Hennes & Mauritz
05.2023 - 10.2023
Passenger Service Agent
Menzies Aviation
02.2021 - 12.2022
Bachelor of Science - Finance
University of Colorado Denver