Summary
Overview
Work History
Education
Skills
References
Timeline
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Santiago Adkins

ALPHARETTA,GA

Summary

Goal-oriented, successful at managing equipment, maintaining facilities and remaining knowledgeable in game rules. Passionate about delivering team administration. Adaptable to new operations support for efficient training and gameplay. High-energy Swim coach with over 5-7 years in athletics and coaching ready to inspire athletes. Offering comprehensive background in sports medicine and sports psychology. Highly trained to provide fitness guidance, injury prevention and motivational techniques. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

9
9
years of professional experience

Work History

Stock/Stylist Sales Associate

Jcrew
Alpharetta, MI
10.2022 - Current
  • Demonstrated expert product knowledge including fit, fabric content, style options, providing advice on how best to wear each item purchased.
  • Assisted customers in selecting clothing items based on their individual needs and preferences.
  • Greeted customers, provided excellent customer service, and answered questions.
  • Maintained cleanliness and order in the sales floor and fitting rooms.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Boosted sales by educating clients on merchandise, events and upcoming promotions.
  • Remembered frequent customer names, sizes and clothing preferences.

Cook

Laredos Taqueria & Grill
Cumming, MI
01.2022 - 10.2022
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Adhered to food safety standards when storing and preparing foods.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Front Desk Associate

Daffodil Pediatrics
Atlanta, Georgia
02.2021 - 12.2021
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Trained newly hired employees on front desk procedures and business operations.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.

Restaurant Hostess Cantina 141, Creek GA08
Johns
01.2018 - 12.2019
  • CPR and First Aid certified
  • Personable and friendly
  • Xperience, Helped restaurant staff set up small and large events to coordinate smooth execution
  • Accommodated guests with children and special needs to promote comfortable dining experience
  • Communicated with kitchen staff about cook times to foster customer satisfaction
  • Answered telephone to provide dining information and take party reservations
  • Monitored dining area to assess server capacity and estimate wait times
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
  • Managed guest expectations by relaying information regarding hours, wait times and specials
  • Supervised activities of dining room staff to maintain service levels and support guest needs.

Coach

Pinewalk Swim Team
Alpharetta, GA
05.2015 - 07.2019
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly
  • Coordinated scheduling and field and facility use with activities office
  • Developed training and exercise programs to meet individual requirements and team play strategies
  • Upheld safety of all team members during practice, exercise, game play and down times
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff
  • Showed athletes proper techniques to avoid injuries
  • Oversaw rigorous practice sessions to enhance individual skills and team gameplay.

Education

High School Diploma -

Northview High School
05.2018

Some College (No Degree) - Nursing

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Hospitality services
  • Cash transactions
  • Fluent in Spanish and French
  • Multi-line phone systems
  • Administrative skills
  • Credit and cash payments
  • Safety and security procedures
  • Oral and written communications
  • Facilities oversight
  • Behavior standards
  • Tournament procedures
  • Sports medicine knowledge
  • Fitness equipment expertise
  • Player evaluations
  • Eligibility rules
  • Health and wellness expert
  • Familiar with Swimming
  • Schedule oversight
  • Personable and friendly
  • Lifeguard training
  • Dining crew workflow optimization
  • Seating assignment preparation
  • Table Bussing
  • Menu memorization
  • Safe food handling
  • Service prioritization
  • Basic Math
  • Customer Assistance
  • Payment Processing
  • Appointment Scheduling
  • Store maintenance
  • Product Knowledge
  • Friendly and Helpful
  • Problem-Solving
  • Honest and Dependable

References

References available upon request.

Timeline

Stock/Stylist Sales Associate

Jcrew
10.2022 - Current

Cook

Laredos Taqueria & Grill
01.2022 - 10.2022

Front Desk Associate

Daffodil Pediatrics
02.2021 - 12.2021

Restaurant Hostess Cantina 141, Creek GA08
01.2018 - 12.2019

Coach

Pinewalk Swim Team
05.2015 - 07.2019

High School Diploma -

Northview High School

Some College (No Degree) - Nursing

Gwinnett Technical College

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