Santiago - Benito Estrada
Tucson,AZ
Summary
Proven track record in enhancing vehicle longevity and customer satisfaction at Estrada's Automotive through expert brake systems maintenance and exceptional teamwork. Skilled in fluid exchanges and tire services, adept at learning and adapting to new technologies. Cultivated near-perfect customer satisfaction scores by fostering a positive work environment and training staff in efficient service delivery.
Overview
9
9
years of professional experience
Work History
Apprentice Automotive Mechanic
Estrada's Automotive
06.2024 - Current
- Collaborated with senior mechanics to develop deeper understanding of advanced automotive systems and best practices.
- Improved customer satisfaction by providing thorough maintenance and repair services on various vehicle models.
- Performed preventative maintenance tasks, prolonging the life of customers'' vehicles and reducing future repair costs.
- Provided excellent customer service, explaining technical information in layman''s terms when necessary.
Saute Chef
Little Mexico Restaurant
05.2024 - 06.2024
- Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
- Chopped vegetables, butchered meat and made sauces to prepare food for service.
- Followed instructions to cook menu items in cooperation with kitchen staff.
- Displayed correct recipes on monitor during prepping, frying and sautéing process to prepare ingredients and plate dishes to business standards.
Parking Attendant
Pima County Fairgrounds
04.2024 - 04.2024
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Plugging Trees
Cell Tower
02.2024 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Eggs Station
IHOP
01.2022 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Lead Line Cook
Ojos Locos Sports Cantina
05.2021 - 12.2021
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Line Cook/Catering Kitchen Prep Cook
Brooklyn Burger & Beer
10.2020 - 03.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Saute/ Salad Chef
Oregano's
03.2018 - 01.2019
- Followed established recipes accurately while also demonstrating adaptability in making adjustments based on ingredient availability or customer preferences.
- Ensured food safety standards were met through proper storage, handling, and preparation of salad ingredients.
- Collaborated with kitchen staff to develop new menu items and seasonal offerings, increasing variety and freshness in our dishes.
- Contributed to a positive work environment as a team player, assisting coworkers during busy periods.
Crew Trainer
McDonalds
03.2016 - 01.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Education
GED -
El Rio
Tucson, AZ01.2022
Skills
- Brake Systems
- Tire Services
- Fluid Exchanges
Timeline
Apprentice Automotive Mechanic
Estrada's Automotive
06.2024 - Current
Saute Chef
Little Mexico Restaurant
05.2024 - 06.2024
Parking Attendant
Pima County Fairgrounds
04.2024 - 04.2024
Plugging Trees
Cell Tower
02.2024 - 04.2024
Eggs Station
IHOP
01.2022 - 05.2022
Lead Line Cook
Ojos Locos Sports Cantina
05.2021 - 12.2021
Line Cook/Catering Kitchen Prep Cook
Brooklyn Burger & Beer
10.2020 - 03.2021
Saute/ Salad Chef
Oregano's
03.2018 - 01.2019
Crew Trainer
McDonalds
03.2016 - 01.2018
GED -
El Rio
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