Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santiago Caridad

Reston,VA

Summary

Procurement and Customer Order desk manager with more than nine years of experience in Airbus. Accustomed to managing high workloads, meeting challenging deadlines and improving team performance. Easy learner, flexible and highly motivated. . I have a proven record of supplier negotiation, cost reduction strategies, and inventory management which contribute significantly to project success. I Excel in communication, problem-solving, and stakeholder management, ensuring seamless operations and strong relationships. High customer service orientation and project management. My experience in different business units in Airbus has given me a broad understanding of the supply chain requirements. I am a strong team player and I am always looking for team and personal improvement. I have managed to have always been promoted within my deifferent roles and I have been identified as Accelerated Developer" within my current function.

Overview

18
18
years of professional experience

Work History

Project Buyer

Airbus Americas Inc
Mobile, AL
06.2022 - Current
  • General Procurement Regional Sustainability Focal Point. Establish the general procurement sustainability roadmap and strategy. GP representative in the sustainability steerco, both in AAI and AHI. GP High5+ manager and SAF coordinator to support the 2030 global sustainability targets.
  • HMG Regional Lead for different product groups, including janitorial, waste management, energy, and gas.
    Definition and implementation of a national strategy for the different sub-commodities, making sure the sourcing strategy aligns with the central team.
    Execution of tenders, plus acceptance of tenders for HMG and cross-divisional projects in the PJOW scope, with a national focus.
    Contract negotiation, drafting, and contract management. Currently managing over $25M annual contract spend. Adhere to and apply the sourcing strategies established by the Commodities and Multifunctional Teams (MFTs).

  • Develop and maintain an efficient supply chain to contribute to the delivery of goods and services in accordance with Airbus requirements and business objectives, ensuring that deliverables meet the contract terms (cost, time, quality, etc.).

  • Ensuring long-term business relationships with strategic and leading suppliers to secure and fulfill required services for Airbus, with the aim of customer satisfaction. Securing successful results from initiatives that contribute to Airbus savings programs (demand management, harmonization/standardization, and bundling of requirements). MFT and commodity alignment/exchange of strategically relevant input for strategy definition and strategy development. Project management/collaboration on projects in the PJR procurement scope, with a national and transnational focus.

Airbus - Customer Order Desk Manager

Rodriser
Madrid, Spain
05.2014 - 01.2018
  • On-site subcontractor manager, supporting Airbus Defense and Space, leading a team of 17 FTEs, managing more than 30 international customers
  • Coordination with the Airbus Planning and Demand Department to balance the material needs and stock of the different clients.
  • • Development of team strategy and objectives, ways of working, and processes. Team leader of the overhaul and reparations client requirements. Focal point with the AOG team.
  • Created and managed budgets for travel, training, and team-building activities.
  • Assigned work and monitored performance of project personnel.
  • Facilitated communication between internal departments to ensure efficient problem resolution. Coordinate all stakeholders to make sure all materials were delivered on time and on quality.
  • Conducted regular meetings with staff members to discuss challenges faced by customers.
  • Monitored customer service performance metrics and identified areas for improvement.

PROCUREMENT COORDINATOR AT AIRBUS MILITARY

Rodriser Industria Aeronautica SL
Madrid, Spain
03.2011 - 05.2014
  • On-site subcontractor coordinating Rodriser's Procurement team supporting Airbus Military
  • Rodriser focal point within Airbus Military
  • Negotiation of Service contracts and dedicated SOW (Statement of Work) Coordinating a subcontracted team of 9 FTE* managing more than 6000 PO lines/year.
  • Focal point for all the quality discrepancies inside the procurement department. Follow up and internal prioritization of the team's workload in order to comply with the established targets
  • Generation and Monitoring of KPIs, Dashboards and Performance reports. Improved the OTD to 92%
  • • Managing CFTs (Call for Tender) and RFPs (Request for Price)
  • Workload follow up, Purchase Order launching
  • Responsible for Improvement Projects and Lean initiatives.

Sales Manager

Kiron Consulting
Madrid, Spain
04.2010 - 04.2011
  • Team building. Responsible for the hiring and training of all new headcounts
  • Manage a team of 5 sales advisors
  • Focal point for the real estate agencies in my assigned area.
  • Control and follow-up of mortgage clients' satisfaction.
  • Negotiation with banks and credit companies in support of the office's financial advisors.
  • Negotiation and implementation of collaboration agreements with credit companies and banks.
  • Administrative supervisor.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Coached, developed and motivated team to achieve revenue goals.
  • Developed and implemented sales strategies to increase market share.
  • Supported sales team members to drive growth and development.

PROCUREMENT TECHNICIAN AT AIRBUS MILITARY

Rodriser Industrias Aeronauticas SL
Madrid, Spain
09.2010 - 03.2011
  • Focal point for international aerospace suppliers supporting the A330 MRTT program.
  • Procurement of aerospace equipment and components. In charge of the purchase of avionic equipment.
  • Control and follow up on purchase orders to ensure on-time, on-cost, and on-quality delivery.
  • Monitoring and reporting per customer (Australia, Saudi Arabia, UAE, and UK): launching the purchase orders for the initial planning list for the MRTT customers.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
  • Maintained inventory control system ensuring availability of needed supplies.
  • Monitored stock levels and placed orders as necessary to maintain adequate supply levels.
  • Assisted in the development of procurement strategies, policies, procedures, and systems.

Financial Sales Representative

Kiron Consulting
Madrid, Spain
02.2007 - 04.2010
  • Specialized advice to potential clients under the mortgage scope.
  • Follow-up calls to potential clients
  • Prospecting for new clients.
  • Compilation of all the required documents.
  • Coordination with the credit companies and public notaries.
  • Developed and executed sales strategies to meet revenue targets.
  • Analyzed client capital structures and plans and recommended products and financial strategies to meet needs.
  • Created financial plans tailored to client needs, objectives, and risk tolerance levels.

Education

High School Diploma -

St. Joan of Arc School
London
06-1999

Some College (No Degree) - Business Administration And Management

Universidad Carlos III
Madrid

Bachelor of Arts - Business Administration And Management

UOC

Skills

  • Budget planning
  • Strategic sourcing
  • Cost analysis
  • Procurement processes
  • Supplier relationship management
  • Stakeholder Management
  • Team player
  • Customer service
  • Contract negotiation
  • Purchase order management
  • Relationship building

Timeline

Project Buyer

Airbus Americas Inc
06.2022 - Current

Airbus - Customer Order Desk Manager

Rodriser
05.2014 - 01.2018

PROCUREMENT COORDINATOR AT AIRBUS MILITARY

Rodriser Industria Aeronautica SL
03.2011 - 05.2014

PROCUREMENT TECHNICIAN AT AIRBUS MILITARY

Rodriser Industrias Aeronauticas SL
09.2010 - 03.2011

Sales Manager

Kiron Consulting
04.2010 - 04.2011

Financial Sales Representative

Kiron Consulting
02.2007 - 04.2010

High School Diploma -

St. Joan of Arc School

Some College (No Degree) - Business Administration And Management

Universidad Carlos III

Bachelor of Arts - Business Administration And Management

UOC

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Santiago Caridad