Santiago Delgado
El Paso,TX
Summary
Dynamic professional with a strong background in team building and customer service. Skilled in managing daily operations and analyzing sales data to inform strategic decisions. Committed to fostering a positive work environment that drives employee engagement and enhances client interactions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
General Manager
Cananas
Cd. Juarez , Chihuahua
12.2024 - Current
- Managed staff schedules to optimize workforce productivity and reduce downtime.
- Developed training programs to enhance employee skills and performance.
- Implemented customer service protocols to improve client satisfaction and engagement.
- Analyzed sales reports to identify trends and inform operational strategies.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Restaurant Waiter
Great American Steak House
El Paso, Texas
05.2024 - 11.2024
- Provided attentive service to guests in a fast-paced dining environment.
- Assisted in menu explanations and recommendations to enhance guest experience.
- Resolved guest inquiries and concerns to maintain customer satisfaction.
- Processed payments efficiently and accurately at the end of each meal.
Education
Bachelor of Electrical Engineering -
The University of Texas At El Paso
El Paso, TX05-2027
High School Diploma -
New Mexico Military Institute
Roswell, NM05-2023
Skills
- Electrical circuit design
- Project management
- Customer service
- Team building
- Data analysis
- Employee training
- Scripting and coding
- Problem solving
- Technical support
- Circuit design
Certification
- Study Abroad Texas Tech Spain
- Study Abroad EF Tours Japan
Languages
English
Professional
Spanish
Professional
Japanese
Limited
Affiliations
- Automotive Repair & Maintenance
- Automotive projects
Timeline
General Manager
Cananas
12.2024 - Current
Restaurant Waiter
Great American Steak House
05.2024 - 11.2024
Bachelor of Electrical Engineering -
The University of Texas At El Paso
High School Diploma -
New Mexico Military Institute
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