Santiago Flores
Las Cruces,NM
Summary
Analytical and detail-oriented operations research analyst with a background in computer science and IT with a strong foundation in data analysis and simulation modeling. Experienced in analytical tools such as Python, R, and in-house simulation platforms to support U.S. Army combat simulations and decision-making processes. Proven ability to improve data workflows, write clear technical documentation, and collaborate within analytical teams. Currently seeking to deepen technical expertise.
Overview
6
6
years of professional experience
Work History
Operations Research Analyst
The Research and Analysis Center
10.2023 - Current
- Conduct scenario integration and data analysis on large-scale combat simulations to support decision-making and strategic planning.
- Developed Python-based behavior scripts to enhance model integration, reducing scenario setup time and increasing efficiency.
- Streamlined post-processing workflows using R improving data debugging and analysis efficiency.
- Authored clear and comprehensive technical documentation outlining analysis methodologies and model configurations.
IT Support Specialist
Virgin Galactic
11.2022 - 09.2023
- Tracked and resolved IT service requests as part of a team using Jira Software.
- Provided technical support for 100+ employees, resolving hardware and software issues across the organization onsite and remotely.
- Managed device setup and security configuration for onboarding employees, ensuring policy compliance technical comprehension for new employees.
AV Technician
New Mexico State University ICT
11.2018 - 05.2022
- Trained and assisted new student technicians on installing and troubleshooting managed technology.
- Assisted in giving technical demos of technology in classrooms to end users.
- Provided troubleshooting techniques in integrating professional audio/video systems.
Education
Operations Research
Army Sustainment University
Ft. Gregg-Adams, VA11-2024
Bachelor of Science - Computer Science
New Mexico State University
Las Cruces, NM05.2022
Skills
- Programming: Python, Jython, R, Java, C#
- Modeling & Analysis: Simulation, Data Analysis, Statistical Analysis
- Tools: SVN, Microsoft 365, COMBATXXI
- Methodologies: Data Visualization, OOP, Linear Programming
Timeline
Operations Research Analyst
The Research and Analysis Center
10.2023 - Current
IT Support Specialist
Virgin Galactic
11.2022 - 09.2023
AV Technician
New Mexico State University ICT
11.2018 - 05.2022
Operations Research
Army Sustainment University
Bachelor of Science - Computer Science
New Mexico State University
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